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I need help with a driver release procedure
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 583009" data-attributes="member: 12570"><p>You make an excellent point and I wouldn't want the OP to gamble his job on whether or not to work as instructed. Always work as instructed and then discuss and/or grieve it later.</p><p> </p><p>Now, if you are asking WWUD, I would treat the customer in the same manner as I would like to be treated. Of course, I have 20 years in, so perhaps I have a bit more leverage than the OP, but, yes, I would take care of the customer and then discuss the situation with the sup during the rest of the OJS. It really doesn't take that much longer and, if need be, the time can be made up during the rest of the day.</p><p> </p><p>I think it has been shown here that the sup in question needs to take a refresher course in customer service.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 583009, member: 12570"] You make an excellent point and I wouldn't want the OP to gamble his job on whether or not to work as instructed. Always work as instructed and then discuss and/or grieve it later. Now, if you are asking WWUD, I would treat the customer in the same manner as I would like to be treated. Of course, I have 20 years in, so perhaps I have a bit more leverage than the OP, but, yes, I would take care of the customer and then discuss the situation with the sup during the rest of the OJS. It really doesn't take that much longer and, if need be, the time can be made up during the rest of the day. I think it has been shown here that the sup in question needs to take a refresher course in customer service. [/QUOTE]
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I need help with a driver release procedure
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