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Brown Cafe UPS Forum
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If this company was employee owned!!!!!!!!!!!!!!!!!
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<blockquote data-quote="soberups" data-source="post: 818269" data-attributes="member: 14668"><p>Unfortunately, the <em>reality</em> of ECON seems to be a bit different than whatever policies and procedures may exist on a website or in the back pages of some policy handbook.</p><p> </p><p>The <em>reality...</em>on a day-to-day operational level....seems to be that the working definiton of ECON is "if it will make a supervisor look bad on a report, its an emergency."</p><p> </p><p>If this was just another typical attempt on the part of management to manipulate some irrelevant metric it really wouldnt matter. But when we ECON a package it means that (a) the customer didnt get the service they paid for and (b) they cannot get a refund for the missed package.</p><p> </p><p>Where I come from, that would be called "fraud".</p></blockquote><p></p>
[QUOTE="soberups, post: 818269, member: 14668"] Unfortunately, the [I]reality[/I] of ECON seems to be a bit different than whatever policies and procedures may exist on a website or in the back pages of some policy handbook. The [I]reality...[/I]on a day-to-day operational level....seems to be that the working definiton of ECON is "if it will make a supervisor look bad on a report, its an emergency." If this was just another typical attempt on the part of management to manipulate some irrelevant metric it really wouldnt matter. But when we ECON a package it means that (a) the customer didnt get the service they paid for and (b) they cannot get a refund for the missed package. Where I come from, that would be called "fraud". [/QUOTE]
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If this company was employee owned!!!!!!!!!!!!!!!!!
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