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<blockquote data-quote="cachsux" data-source="post: 993228" data-attributes="member: 5529"><p>1)Two BUSINESS day priority shipment. Always has been business day. Just because people in the world are not taken by the hand and treated like children does not mean someone is trying to pull the wool over their eyes. I'll out money on the fact that it is in print somewhere at that UPS store as well as in the paperwork with the words "business day".</p><p></p><p>2)UPS stores are franchised owned. The franchisee pays UPS shipping costs but is free to charge what the market will bear. Back to the "child by the hand" theory did you friend say "How much will this cost to package, insure, and ship?" when they set the computer on the counter before giving the Ok to proceed or did he just give it to them and then act surprised after the fact? I bet it was the latter.</p><p></p><p>3) You answered your own question. We do not own the franchise (directly). Much like thousands of other companies do not own their franchises. When you do business or act as a consumer you do look at the menu or ask the price before you purchase,don't you?</p><p></p><p>4) It's not just a UPS store thing either so don't proceed to bad mouth UPS as "sabotaging" your shipment. If you would have gone to a FedEx/Kinko's franchise you would have paid market price for their packaging services as well. Whether you would have felt the price to be fair after the fact is speculation.</p><p> I believe you mentioned we delivered it to it's destination as paid for. UPS (the company) fulfilled it's part of the bargain. If you're unhappy with that particular UPS Store then take your displeasure directly to them. Direct your friends from doing business with THAT store.</p><p></p><p>5) Can anyone help? Sure. Accept personal responsibility when it comes to what happened. The cost was not negotiated up front. Do so next time or don't complain after the fact.</p></blockquote><p></p>
[QUOTE="cachsux, post: 993228, member: 5529"] 1)Two BUSINESS day priority shipment. Always has been business day. Just because people in the world are not taken by the hand and treated like children does not mean someone is trying to pull the wool over their eyes. I'll out money on the fact that it is in print somewhere at that UPS store as well as in the paperwork with the words "business day". 2)UPS stores are franchised owned. The franchisee pays UPS shipping costs but is free to charge what the market will bear. Back to the "child by the hand" theory did you friend say "How much will this cost to package, insure, and ship?" when they set the computer on the counter before giving the Ok to proceed or did he just give it to them and then act surprised after the fact? I bet it was the latter. 3) You answered your own question. We do not own the franchise (directly). Much like thousands of other companies do not own their franchises. When you do business or act as a consumer you do look at the menu or ask the price before you purchase,don't you? 4) It's not just a UPS store thing either so don't proceed to bad mouth UPS as "sabotaging" your shipment. If you would have gone to a FedEx/Kinko's franchise you would have paid market price for their packaging services as well. Whether you would have felt the price to be fair after the fact is speculation. I believe you mentioned we delivered it to it's destination as paid for. UPS (the company) fulfilled it's part of the bargain. If you're unhappy with that particular UPS Store then take your displeasure directly to them. Direct your friends from doing business with THAT store. 5) Can anyone help? Sure. Accept personal responsibility when it comes to what happened. The cost was not negotiated up front. Do so next time or don't complain after the fact. [/QUOTE]
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