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<blockquote data-quote="thailen" data-source="post: 993242" data-attributes="member: 42331"><p>Your replies are well-thought out. Remember, I didn't complain about the two-day delay. I'm relieved it got there in time. Re franchises, one size does NOT fit all. McDonald's is a franchise and the staff are trained at McDonald's college in the midwest to meet McDonald's standards. And they are monitored to make sure they do. If they don't, the franchise is yanked. Franchise or not, the UPS name means something to UPS. If a franchise store rips people off, it ain't the store that suffers; it's UPS. Maybe you don't appreciate that, but if I could just reach the UPS PR Dept(no one has given me that contact yet), I'm sure their take would be somewhat different than yours. I'm still waiting to make my case to them.</p></blockquote><p></p>
[QUOTE="thailen, post: 993242, member: 42331"] Your replies are well-thought out. Remember, I didn't complain about the two-day delay. I'm relieved it got there in time. Re franchises, one size does NOT fit all. McDonald's is a franchise and the staff are trained at McDonald's college in the midwest to meet McDonald's standards. And they are monitored to make sure they do. If they don't, the franchise is yanked. Franchise or not, the UPS name means something to UPS. If a franchise store rips people off, it ain't the store that suffers; it's UPS. Maybe you don't appreciate that, but if I could just reach the UPS PR Dept(no one has given me that contact yet), I'm sure their take would be somewhat different than yours. I'm still waiting to make my case to them. [/QUOTE]
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