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If UPS was a starting small company, could it survive?
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<blockquote data-quote="Dustyroads" data-source="post: 611482" data-attributes="member: 22610"><p>PMan, service may be at an all time high, by the measurements that we choose to employ. It's difficult to make an accurate comparison, because before the days of barcoding, it was much more difficult for us to measure our time in transit numbers.</p><p> </p><p>However, service is far more than time in transit. We have lost many accounts to the competition for service issues that had nothing to do with packages arriving late. In fact, I would guess that the vast majority of business we have lost to FedEx due to service issues had nothing to do with time in transit. That's just my guess, but I would bet a dollar on it.</p></blockquote><p></p>
[QUOTE="Dustyroads, post: 611482, member: 22610"] PMan, service may be at an all time high, by the measurements that we choose to employ. It's difficult to make an accurate comparison, because before the days of barcoding, it was much more difficult for us to measure our time in transit numbers. However, service is far more than time in transit. We have lost many accounts to the competition for service issues that had nothing to do with packages arriving late. In fact, I would guess that the vast majority of business we have lost to FedEx due to service issues had nothing to do with time in transit. That's just my guess, but I would bet a dollar on it. [/QUOTE]
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If UPS was a starting small company, could it survive?
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