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<blockquote data-quote="Ricochet1a" data-source="post: 555315" data-attributes="member: 22880"><p>I didn't say I accepted them from the customers. I DON'T. They all look at me funny and say, "Well, you're FedEx aren't you?' I respond with a 20 second speech that in essence states that I'm Express, not Ground. I tell them about the 1-800 number and carry on with my job. With the dropboxes, it is another story. What am I to do, shove them into the UPS box (wish I could). I do place USPS and UPS pieces in my box into the correct boxes. I've even taken people's mail to the PO that they had placed in my boxes when there wasn't a mail box around. </p><p> </p><p>I had customers deliberately NOT call in for a Ground pick-up, since the service was lousy. They'd want me to pick up their stuff as part of the regular Express pick-up. They learned real quick that they are separate operating companies. I get a lot of Express Saver volume now, since they want service, but don't want to pay an arm and a leg for shipping. Even now, I still get requests to pick up onesies and twosies with Express pickup. They get left behind. I'm not going to slit the throats of my fellow employees by giving service for Ground, when the revenue goes to Ground and not Express.</p></blockquote><p></p>
[QUOTE="Ricochet1a, post: 555315, member: 22880"] I didn't say I accepted them from the customers. I DON'T. They all look at me funny and say, "Well, you're FedEx aren't you?' I respond with a 20 second speech that in essence states that I'm Express, not Ground. I tell them about the 1-800 number and carry on with my job. With the dropboxes, it is another story. What am I to do, shove them into the UPS box (wish I could). I do place USPS and UPS pieces in my box into the correct boxes. I've even taken people's mail to the PO that they had placed in my boxes when there wasn't a mail box around. I had customers deliberately NOT call in for a Ground pick-up, since the service was lousy. They'd want me to pick up their stuff as part of the regular Express pick-up. They learned real quick that they are separate operating companies. I get a lot of Express Saver volume now, since they want service, but don't want to pay an arm and a leg for shipping. Even now, I still get requests to pick up onesies and twosies with Express pickup. They get left behind. I'm not going to slit the throats of my fellow employees by giving service for Ground, when the revenue goes to Ground and not Express. [/QUOTE]
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