MAKAVELI
Well-Known Member
Fred S.
Fred S.
The "O" word? Surely you jest! With the likes of MRFDX leading the way, the probability of organization en masse is about as likely as a populist democratic president! Laughing my statuesque posterior off! Ha ha ha ha ha ha ha ha...
They can OLCC me daily and twice on Friday if they want. Means little to nothing.
As for his reasoning, he's right. It used to be that you focused on the problem employees in these situations. Someone cried, filed a lawsuit, and now they have to do these things uniformly, to a fault.
Perhaps this wouldn't be necessary if management focused their efforts on employees whose actions were truly worthy of something that would hold up in a court of law in FedEx's favor.
We constantly have to listen to our manager(s) beat a dead horse on various topics because a couple of people aren't doing things the right way. It would be so much easier if they just spoke to the employees on an individual basis so the rest of us wouldn't have to listen to it. Heck, they might even try coaching them up. I know it's a novel concept but it's worth a try.
We constantly have to listen to our manager(s) beat a dead horse on various topics because a couple of people aren't doing things the right way. It would be so much easier if they just spoke to the employees on an individual basis so the rest of us wouldn't have to listen to it.
Heck, they might even try coaching them up. I know it's a novel concept but it's worth a try.
Perhaps this wouldn't be necessary if management focused their efforts on employees whose actions were truly worthy of something that would hold up in a court of law in FedEx's favor.
Consistent poor performance will always hold up. They are seeking to avoid the cost of litigation. That has kept them from spending lots of money to fight termination-related lawsuits. The unfortunate side effect of that is they are retaining employees who need to do something else for a living.
Jim's manager has noted Jim's poor performance (service failures and failure to make goal) and has addressed it on an individual basis. His coworker Bob didn't make goal and had service failures. He asks Bob if he got the same treatment, and Bob says he didn't. "WHY ARE THEY SINGLING ME OUT AND PICKING ON ME?" says Jim.
"YOU DON'T MAKE BOB DO THIS!!" You can explain until you're blue in the face why their situations are different but all Jim sees is that their situations are similar but they were handled differently. Nothing will change his perception and he'll be screaming about favoritism until the cows come home.
It's easier to do it with newer employees because they know they are in the learning process.
Consistent poor performance will always hold up. They are seeking to avoid the cost of litigation. That has kept them from spending lots of money to fight termination-related lawsuits. The unfortunate side effect of that is they are retaining employees who need to do something else for a living.
Management complains about poor performance yet the one thing I constantly hear from new hires is that they feel like they've been thrown under the bus once they come back from courier class. Most of them say they've never worked anywhere where management does so little to help them do their jobs better.
Managers are rarely satisfied with performance yet they never spend time working with the employees that need the most help. If all the forms and OLCC's we're constantly being forced to sign aren't worth the time and effort why doesn't management try building people up instead of tearing people down?
Like you?
And on the other side, I know a lot of couriers who will answer "Nothing" to a manager who asks what he or she can do to help the courier do his job better, then complain about a lack of assistance. Others will give stupid answers.
If I'm given a negative OLCC or some other indicator of a performance deficiency, one of first questions is going to be what am I doing wrong that is causing the deficiency. The job isn't rocket science. The methods aren't that complicated. Some people are not going to be good managers of time and there's no way to remedy that.
Of course, the best way to avoid most of those issues is to hire the right people, which is harder to do since the dummies complained about the skills test and we had to get rid of that...
I've agreed with you before that every company has employees who should be let go. The question is, by what criteria does the company measure poor performance to the point they're willing to terminate an employee and risk a lawsuit? I'm not talking about the kind of stuff that will get you terminated anywhere like theft, falsification, harassment, abuse, threats, accidents, etc..
Management complains about poor performance yet the one thing I constantly hear from new hires is that they feel like they've been thrown under the bus once they come back from courier class. Most of them say they've never worked anywhere where management does so little to help them do their jobs better. Managers are rarely satisfied with performance yet they never spend time working with the employees that need the most help. If all the forms and OLCC's we're constantly being forced to sign aren't worth the time and effort why doesn't management try building people up instead of tearing people down?
The unfortunate side effect of that is they are retaining employees who need to do something else for a living.
Dude, I'm not your Fearless Leader...
Now you're putting words in my mouth. Typical Memphis response by the way. Upper management only wants break a sweat when it comes to micromanagement, harassment and blowing off important concerns. Anything they could do to actually help couriers do the job then upper management can't be bothered.You complain if we take on the arduous task of micromanaging, you complain if we don't.
You're right. There is absolutely nothing wrong with complaining about it here and getting nothing acomplished. Fred S would absolutely approve.You should leave the trolling to upstate
The best thing about performing well is that you never have to make excuses, MF.