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<blockquote data-quote="Griff" data-source="post: 262790" data-attributes="member: 7111"><p>I never condoned that type behavior. I'm just tired of hearing the old "that's our business out there" crap from management. Yeah, I get that we have to swim or sink as a public company, but there comes a point in time where upper management needs to start game-planning better and pulling their bloated weight. Right now it seems all upper management has to offer is their stern backing of keywords and ignorant catchphrases in an effort to essentially blame everything on the driver. No driver should be damaging customer property on purpose, that's a joke. But I'm back in the truck and gone if nobody answers the door in the time it takes me to fill out the infonotice (properly) and put a service cross on the package. If you can't answer the door in that time period or call out "i'm coming, wait!", something is clearly wrong with that picture.</p><p></p><p>Also lets get real about the "more jobs" situation. It would gain more jobs on both fronts, but not NEARLY as much as that type of volume would call for. People think OT is bad now? If something like this happened, nearly everybody would be experiencing 11hr days 5 days a week. It's not UPS's m.o. to hire the appropriate amount of staff to handle volume, anyone who works in operations knows this.</p></blockquote><p></p>
[QUOTE="Griff, post: 262790, member: 7111"] I never condoned that type behavior. I'm just tired of hearing the old "that's our business out there" crap from management. Yeah, I get that we have to swim or sink as a public company, but there comes a point in time where upper management needs to start game-planning better and pulling their bloated weight. Right now it seems all upper management has to offer is their stern backing of keywords and ignorant catchphrases in an effort to essentially blame everything on the driver. No driver should be damaging customer property on purpose, that's a joke. But I'm back in the truck and gone if nobody answers the door in the time it takes me to fill out the infonotice (properly) and put a service cross on the package. If you can't answer the door in that time period or call out "i'm coming, wait!", something is clearly wrong with that picture. Also lets get real about the "more jobs" situation. It would gain more jobs on both fronts, but not NEARLY as much as that type of volume would call for. People think OT is bad now? If something like this happened, nearly everybody would be experiencing 11hr days 5 days a week. It's not UPS's m.o. to hire the appropriate amount of staff to handle volume, anyone who works in operations knows this. [/QUOTE]
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