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In general, how disciplined are drivers?
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<blockquote data-quote="The Blackadder" data-source="post: 765747" data-attributes="member: 29984"><p>I have to say some cover drivers my eat stops to avoid them, this has happened with a few in my building. But most all drivers on their own route dont avoid stops or just eat them. Why would you, you are just getting it back tomorrow. I have seen things like a package going to pine st but being addressed to pine rd. The costumer gets mad at UPS but we did not put St, when it should be Road. </p><p> </p><p>One draw back to numbers being the most important thing at UPS is that if a driver does have trouble finding an address or has a bad address s/he wont spend any time trying to fix it, why would you waste 5 mins to fix it, if it will just make you look worse on paper tomorrow?</p><p> </p><p>A little of topic but now we are told if we have a bad address and sheet it up but then later they find the right address and we can get it done, we now have to go back in and delate the 1st attempt. This means you lose credit for the first attempt. So basically if I drive 5 mins to make an attempt to what turns out to be a bad number, I wont get credit for the attempt and it will make me look worse on paper.</p><p> </p><p>So what has started to happen is that drivers are putting bad address off to the side and not sheeting them until later giving UPS less time to fix the error and less chance of having to go back that day, this does not help customer serivce. But it does help you look good on the all important PAPER.</p></blockquote><p></p>
[QUOTE="The Blackadder, post: 765747, member: 29984"] I have to say some cover drivers my eat stops to avoid them, this has happened with a few in my building. But most all drivers on their own route dont avoid stops or just eat them. Why would you, you are just getting it back tomorrow. I have seen things like a package going to pine st but being addressed to pine rd. The costumer gets mad at UPS but we did not put St, when it should be Road. One draw back to numbers being the most important thing at UPS is that if a driver does have trouble finding an address or has a bad address s/he wont spend any time trying to fix it, why would you waste 5 mins to fix it, if it will just make you look worse on paper tomorrow? A little of topic but now we are told if we have a bad address and sheet it up but then later they find the right address and we can get it done, we now have to go back in and delate the 1st attempt. This means you lose credit for the first attempt. So basically if I drive 5 mins to make an attempt to what turns out to be a bad number, I wont get credit for the attempt and it will make me look worse on paper. So what has started to happen is that drivers are putting bad address off to the side and not sheeting them until later giving UPS less time to fix the error and less chance of having to go back that day, this does not help customer serivce. But it does help you look good on the all important PAPER. [/QUOTE]
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In general, how disciplined are drivers?
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