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UPS Partners
Inbound vs. Outbound
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<blockquote data-quote="UPS Lifer" data-source="post: 881442" data-attributes="member: 9789"><p>Right now I am in California packing and tossing stuff. I found my box that had a book from JE Casey "Our Partnership Legacy". Tucked inside the book was a sheet from an MLS workshop I attended back in 1995! The discussion for the beginning of the day was "The Customer Is The Key"... The very first quote was taken from the page this ragged outline tagged. It was the quote pretzel man described "Are we working for money alone...". he goes on to say that our primary objective is to serve -- to render perfect service to our stores and their customers. If we keep that in mind, our reward in money can be beyond our fondest dreams. Furthermore, he states that this has to be the mindset of the entire company from the top down.</p><p></p><p>I am pretty sure this is the quote (as pretzel_man stated) that you were referring to. </p><p></p><p>I want to commend you for the research you have done! I would hazard to guess that there are not many employees that take the time or effort to research the philosophy of the founding fathers.</p></blockquote><p></p>
[QUOTE="UPS Lifer, post: 881442, member: 9789"] Right now I am in California packing and tossing stuff. I found my box that had a book from JE Casey "Our Partnership Legacy". Tucked inside the book was a sheet from an MLS workshop I attended back in 1995! The discussion for the beginning of the day was "The Customer Is The Key"... The very first quote was taken from the page this ragged outline tagged. It was the quote pretzel man described "Are we working for money alone...". he goes on to say that our primary objective is to serve -- to render perfect service to our stores and their customers. If we keep that in mind, our reward in money can be beyond our fondest dreams. Furthermore, he states that this has to be the mindset of the entire company from the top down. I am pretty sure this is the quote (as pretzel_man stated) that you were referring to. I want to commend you for the research you have done! I would hazard to guess that there are not many employees that take the time or effort to research the philosophy of the founding fathers. [/QUOTE]
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