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Innocent until proven guilty? yeah ok
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<blockquote data-quote="UPS Lifer" data-source="post: 303996" data-attributes="member: 9789"><p>Puckin....</p><p></p><p>You really got to change your handle....sorry.... That is just plain negative and maybe this "doom & gloom" energy is affecting your demeanor. </p><p></p><p>I agree with upstateNYUPSer 100%. </p><p></p><p>Please add this additional perspective from someone who has had to arbitrate cases as well. </p><p></p><p>Based on your assessment only.... I would rule in favor of the company and give you the two options (preload or resignation). My opinion is that the company is in their rights to terminate your employment based on your demonstrated history of customer concerns. At this point in your career (since March 2007) you have consistently demonstrated customer dissatisfaction. You cannot justify 9 "rude" concerns. To offer you the preload job means that your management team feels that you still have something to offer. However, you have already stated that you feel that the preload is "slave work"... Your words not mine!!! This confirms to me the abrasive nature of your current situation. </p><p></p><p>I would recommend, based on your words, that you do not take the preload job. It would ruin your social life and your wife would also be upset. Again, these are your words. <strong>You would not be happy.</strong> </p><p></p><p>Just to help you in the future. Customers appreciate hearing power words with a positive energy such as CERTAINLY, ABSOLUTELY, NO PROBLEM, I WOULD BE HAPPY TO DO THAT! </p><p></p><p>Also for future reference....</p><p>Anytime I can hear packages bouncing around in back compartment of a package car, the packages are not being handled properly!! </p><p></p><p><span style="color: Red">Hand to surface means there is no noise. Who are you kidding! </span></p></blockquote><p></p>
[QUOTE="UPS Lifer, post: 303996, member: 9789"] Puckin.... You really got to change your handle....sorry.... That is just plain negative and maybe this "doom & gloom" energy is affecting your demeanor. I agree with upstateNYUPSer 100%. Please add this additional perspective from someone who has had to arbitrate cases as well. Based on your assessment only.... I would rule in favor of the company and give you the two options (preload or resignation). My opinion is that the company is in their rights to terminate your employment based on your demonstrated history of customer concerns. At this point in your career (since March 2007) you have consistently demonstrated customer dissatisfaction. You cannot justify 9 "rude" concerns. To offer you the preload job means that your management team feels that you still have something to offer. However, you have already stated that you feel that the preload is "slave work"... Your words not mine!!! This confirms to me the abrasive nature of your current situation. I would recommend, based on your words, that you do not take the preload job. It would ruin your social life and your wife would also be upset. Again, these are your words. [B]You would not be happy.[/B] Just to help you in the future. Customers appreciate hearing power words with a positive energy such as CERTAINLY, ABSOLUTELY, NO PROBLEM, I WOULD BE HAPPY TO DO THAT! Also for future reference.... Anytime I can hear packages bouncing around in back compartment of a package car, the packages are not being handled properly!! [COLOR="Red"]Hand to surface means there is no noise. Who are you kidding! [/COLOR] [/QUOTE]
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Innocent until proven guilty? yeah ok
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