Hey BrownCafe,
I had some questions for any of you that can answer them, really interesting to be learning about UPS. Wish you guys did ride-alongs! That would be so cool!
So anyway, I had a package shipped 2 Day Express from Shanghai, CN to Washington and was wondering if there is any way I can get a refund (For not delivering within time). I've heard really mixed things from UPS Staff (I was told 2 days in a row it was "Guaranteed Delivery Today" and it never showed!). It had multiple times scheduled for delivery and it sat several states away. (It had been cleared by customs they verified) the 13th would have been considered the 3rd day wouldn't it? Or at very least it should have been in Seattle where I could have at least gone to the center to pick it up on Saturday, Right?
Shouldn't it have gone from Alaska to Seattle? It had multiple times where it said delivery date the 12th then the 13th now the 16th.
If anyone has any insight I'd really love to hear it. It made me kinda frustrated because I needed this package ASAP.
Thanks for the help, I look forward to hearing your responses.
Respectfully,
BrownTuX
(P.S. Anyone know why it has multiple scans e.g. Departure scan departure scan and such for same area?)
I had some questions for any of you that can answer them, really interesting to be learning about UPS. Wish you guys did ride-alongs! That would be so cool!
So anyway, I had a package shipped 2 Day Express from Shanghai, CN to Washington and was wondering if there is any way I can get a refund (For not delivering within time). I've heard really mixed things from UPS Staff (I was told 2 days in a row it was "Guaranteed Delivery Today" and it never showed!). It had multiple times scheduled for delivery and it sat several states away. (It had been cleared by customs they verified) the 13th would have been considered the 3rd day wouldn't it? Or at very least it should have been in Seattle where I could have at least gone to the center to pick it up on Saturday, Right?
Shouldn't it have gone from Alaska to Seattle? It had multiple times where it said delivery date the 12th then the 13th now the 16th.
If anyone has any insight I'd really love to hear it. It made me kinda frustrated because I needed this package ASAP.
Thanks for the help, I look forward to hearing your responses.
Respectfully,
BrownTuX
(P.S. Anyone know why it has multiple scans e.g. Departure scan departure scan and such for same area?)