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Brown Cafe UPS Forum
UPS Union Issues
Is Management Brainwashed?
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<blockquote data-quote="Coldworld" data-source="post: 717092" data-attributes="member: 4777"><p>From what I understand ups call centers have been flooded with very poor comments from customers on the state of this company in the last year or two, probably some of it because of management decisions that have directly influenced customers. Does corporate management see what happens at the lower levels, or with customers mad as hell about something? Why would ups want to piss off folks who are going above and beyond??? Help people understand this! You seem to be near the mindcenter of ups, why would this be going on?</p></blockquote><p></p>
[QUOTE="Coldworld, post: 717092, member: 4777"] From what I understand ups call centers have been flooded with very poor comments from customers on the state of this company in the last year or two, probably some of it because of management decisions that have directly influenced customers. Does corporate management see what happens at the lower levels, or with customers mad as hell about something? Why would ups want to piss off folks who are going above and beyond??? Help people understand this! You seem to be near the mindcenter of ups, why would this be going on? [/QUOTE]
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