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Is Management scared?
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<blockquote data-quote="soberups" data-source="post: 1214931" data-attributes="member: 14668"><p>Yes, management is scared.</p><p></p><p>UPS has a bloated, top-heavy, paranoid, metrics-obsessed management structure that operates solely on the basis of fear and blind obedience. The "managers" that we drivers deal with on a daily basis are not actually "managers" at all because that term implies that they have the ability to make an operational decision. What they <em>actually</em> are... is "plan facilitators." The Plan comes down from above, and the job of the plan facilitator is to generate whatever metric (SPORH, PPH, NDPPH, ORION compliance, etc etc.) happens to be the current flavor of the week. I would be scared too if I were given the responsibility for managing the operation while at the same time being denied the authority or the resources that were needed for success.</p></blockquote><p></p>
[QUOTE="soberups, post: 1214931, member: 14668"] Yes, management is scared. UPS has a bloated, top-heavy, paranoid, metrics-obsessed management structure that operates solely on the basis of fear and blind obedience. The "managers" that we drivers deal with on a daily basis are not actually "managers" at all because that term implies that they have the ability to make an operational decision. What they [I]actually[/I] are... is "plan facilitators." The Plan comes down from above, and the job of the plan facilitator is to generate whatever metric (SPORH, PPH, NDPPH, ORION compliance, etc etc.) happens to be the current flavor of the week. I would be scared too if I were given the responsibility for managing the operation while at the same time being denied the authority or the resources that were needed for success. [/QUOTE]
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