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Is there anybody at the wheel at UPS that can pay attention to the real world?
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<blockquote data-quote="dannyboy" data-source="post: 544459" data-attributes="member: 484"><p>Upstate</p><p> </p><p></p><p> </p><p>The problem is that we currently dont provide the same quality service we did just 5 years ago.</p><p> </p><p>Some un-named brain trust here at UPS decided that main street USA is the center point for adding and cutting a route. That means that two or three days a week, we add or take away a route that is predominately business, and transfer that work to other drivers that are close by. These drivers then lose some of the outer fringes of their route, and become more condensed.</p><p> </p><p>Problem is that all the areas affected, and the customers along this baseline are all or mostly businesses. Some large, a lot of small. Businesses that have depended on UPS to make deliveries in the morning, and pick them up in the afternoon. Been that way since the early 60's and 70's.</p><p> </p><p>Now it is not unusual for one of the drivers to actually make the delivery after another driver has made the pickup. Or people that have always had their delivery in the morning, getting them after 3. One customer asked the other day why his former time for delivery is now his pickup time, with his former pickup time being his new delivery time when the route is missing.</p><p> </p><p>But darn, it sure looks good on paper!</p><p> </p><p>And what a more glorious atmosphere for FDX to sop up more business. They dont seem to be as organized as we are, but the customer does not seem to suffer from their lack of distribution glitz or IE awards from the geek squad magazines. </p><p> </p><p>Not that long ago, one whole section of businesses did not get a delivery from Monday through Thursday because of the time factor of getting them delivered before they close. Granted in this case, the driver was partially responsible, but management played the game with the loss of customer service.</p><p> </p><p>So tell me, what more can UPS do to run off its customers?</p><p> </p><p>One last thought.</p><p> </p><p>For all of the hot air that baloney brings, he does have a valid point about the MEPP's in that FDX could not handle all that extra money needed to help fund some of the plans out there that the Teamsters need funded. I would suspect that Fred would rather shut it down than become union.</p><p> </p><p>Should that happen, what happens next? Who better than the Obama'nites to take over FDX and run them as well. Cause sure as you and I are sitting here, they would never allow the only real competitor of ours to fold and let us become the only game in town.</p></blockquote><p></p>
[QUOTE="dannyboy, post: 544459, member: 484"] Upstate The problem is that we currently dont provide the same quality service we did just 5 years ago. Some un-named brain trust here at UPS decided that main street USA is the center point for adding and cutting a route. That means that two or three days a week, we add or take away a route that is predominately business, and transfer that work to other drivers that are close by. These drivers then lose some of the outer fringes of their route, and become more condensed. Problem is that all the areas affected, and the customers along this baseline are all or mostly businesses. Some large, a lot of small. Businesses that have depended on UPS to make deliveries in the morning, and pick them up in the afternoon. Been that way since the early 60's and 70's. Now it is not unusual for one of the drivers to actually make the delivery after another driver has made the pickup. Or people that have always had their delivery in the morning, getting them after 3. One customer asked the other day why his former time for delivery is now his pickup time, with his former pickup time being his new delivery time when the route is missing. But darn, it sure looks good on paper! And what a more glorious atmosphere for FDX to sop up more business. They dont seem to be as organized as we are, but the customer does not seem to suffer from their lack of distribution glitz or IE awards from the geek squad magazines. Not that long ago, one whole section of businesses did not get a delivery from Monday through Thursday because of the time factor of getting them delivered before they close. Granted in this case, the driver was partially responsible, but management played the game with the loss of customer service. So tell me, what more can UPS do to run off its customers? One last thought. For all of the hot air that baloney brings, he does have a valid point about the MEPP's in that FDX could not handle all that extra money needed to help fund some of the plans out there that the Teamsters need funded. I would suspect that Fred would rather shut it down than become union. Should that happen, what happens next? Who better than the Obama'nites to take over FDX and run them as well. Cause sure as you and I are sitting here, they would never allow the only real competitor of ours to fold and let us become the only game in town. [/QUOTE]
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Is there anybody at the wheel at UPS that can pay attention to the real world?
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