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<blockquote data-quote="virtualpro" data-source="post: 582166" data-attributes="member: 19891"><p>Let’s face it our IT organization has a lot of issues. Our labor is too costly and the systems we produce are much like the organization – not streamlined, not well integrated, bulky and costly. Why does every department have their own DB of systems to track where their applications should be running? An organization as large as ours should be much more mature in the way we manage ourselves. </p><p><a href="http://en.wikipedia.org/wiki/Capability_Maturity_Model" target="_blank">http://en.wikipedia.org/wiki/Capability_Maturity_Model</a> </p><p></p><p><a href="http://en.wikipedia.org/wiki/ITIL" target="_blank">http://en.wikipedia.org/wiki/ITIL</a> </p><p></p><p><a href="http://en.wikipedia.org/wiki/ISO_9000" target="_blank">http://en.wikipedia.org/wiki/ISO_9000</a></p><p></p><p>There is no strategy, vision or 2-3 year roadmap to get us there either. </p><p>I find it ironic that in support of the requirements IBM and Accenture have for outsourcing we now need to consider this type of stuff. </p><p>ALM / SDM is getting another update and will now be enforced, We are looking at Change Control, Release Management, Problem Management, systems availability, QA, Field Cert, etc. There will need to be contractual SLAs for all of this. All basic IT disciplines and needed to effectively run an IT shop, but not handled well by our current management. We do not have the process, tools and automation needed to effectively run ourselves. </p><p>Now they are taking the easy way of chopping people; outsourcing our core competency, but making sure they all still get their salaries and bonus. </p><p>Isn’t there a bottom 10% Least Best on DB’s staff also?</p></blockquote><p></p>
[QUOTE="virtualpro, post: 582166, member: 19891"] Let’s face it our IT organization has a lot of issues. Our labor is too costly and the systems we produce are much like the organization – not streamlined, not well integrated, bulky and costly. Why does every department have their own DB of systems to track where their applications should be running? An organization as large as ours should be much more mature in the way we manage ourselves. [url]http://en.wikipedia.org/wiki/Capability_Maturity_Model[/url] [url]http://en.wikipedia.org/wiki/ITIL[/url] [url]http://en.wikipedia.org/wiki/ISO_9000[/url] There is no strategy, vision or 2-3 year roadmap to get us there either. I find it ironic that in support of the requirements IBM and Accenture have for outsourcing we now need to consider this type of stuff. ALM / SDM is getting another update and will now be enforced, We are looking at Change Control, Release Management, Problem Management, systems availability, QA, Field Cert, etc. There will need to be contractual SLAs for all of this. All basic IT disciplines and needed to effectively run an IT shop, but not handled well by our current management. We do not have the process, tools and automation needed to effectively run ourselves. Now they are taking the easy way of chopping people; outsourcing our core competency, but making sure they all still get their salaries and bonus. Isn’t there a bottom 10% Least Best on DB’s staff also? [/QUOTE]
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