I hate to burst your bubble Integrity, but the the concerns are not investigated by anyone at corporate. The concerns are forwarded to the districts (the same people that you are trying to avoid) to investigate and resolve. You would be better served by going directly to your management team and if that doesn't work, go to the next level manager in your building.
I hate to burst your bubble Integrity, but the the concerns are not investigated by anyone at corporate. The concerns are forwarded to the districts (the same people that you are trying to avoid) to investigate and resolve. You would be better served by going directly to your management team and if that doesn't work, go to the next level manager in your building.
Dear companal2,
This is not always the case. It is my understanding that when a name is given, they do send district people down to confront the person. This can be intimidating and I question this methodology, however I won't address that here. Maybe in another discussion thread.
When a concern has been brought forth anonymously there have been instances where it was assigned to a district person for investigation and their have been times that a corporate investigator has arrived to the facility to address the issue. I would hope that the executive in charge of handling the concerns from the UPS Help Line assign the concern to the person or persons that would bring about a resolution to the concern that is best for all. Whether this actually happens or not is irrelevant to the fact that this is the standard that I will hold them to.
Where did you get your information and what is your experience with using the UPS Help Line?
Sincerely,
I
Also Integrity your IP address that you use to access this site is most likely known to guys in Atlanta.
The approach is wrong. Corporate will tell Region. Region tells District and District tells to Operations. Through deductive reasoning operations sups will figure out who made the call. Then you target on your back.
By attempting to be anonymous does not make you safe. Caller identifaction systems is most likely in use at the hotline. The person that answers follows a check list. the sex of caller, did caller voice's appear calm, or under duress, etc.
"FYI" If you really want to remain anonymous call from a prepaid phone the ones you see in Target. Also Integrity your IP address that you use to access this site is most likely known to guys in Atlanta. You really want to remain anonymous find a computer with a dail up modem. Dail up modems IP always change when you connect to the net. Well at the they used to don't know about now.
Integrity, my experience is first hand. I read the calls everyday and approximately 1 out of 100 rise to the level that region and/or corporate have to get involved. Most of the calls should not be called in to begin with. 95% of them should be handled by employees filing grievances, not calling the concern line. It's kinda hard to address the legitimate concerns when the district has to address every single call. Some employees (who actually identify themselves) call every single week for every petty reason that you can think off. It's like the boy who cried wolf. When the wolf really comes, no one takes it seriously.
This is not always the case. It is my understanding that when a name is given, they do send district people down to confront the person.
in the words of the great one, here we go again. so tell us i, where does your understanding come from? what makes you the new expert answerman on all things ups?
as i do have personal experience in matters dealing with using the 800 number for issues, they dont "confront" the caller, they gather more information that was not given in the initial call. they ask for history's of the problem, data if available, and gather more information so that they are making informed decisions.
This can be intimidating and I question this methodology, however I won't address that here. Maybe in another discussion thread.
why would you question anything. you have 0 (that is zero) first hand knowledge of how anything works or the methodology used by ups. all you have is what you have gleaned in your quest to actually think you have a working knowledge of the system
When a concern has been brought forth anonymously there have been instances where it was assigned to a district person for investigation and their have been times that a corporate investigator has arrived to the facility to address the issue.
really? what are your sources? when, where, what about.
oh sorry, i forgot, you are the super secret squirrel of the investigative branch of the tin hat crowd from outer space.
I would hope that the executive in charge of handling the concerns from the UPS Help Line assign the concern to the person or persons that would bring about a resolution to the concern that is best for all.
so who would you recommend for handling the concern? you? a union ba? who would you recommend ups send down to bring about the resolution?
Whether this actually happens or not is irrelevant to the fact that this is the standard that I will hold them to.
you gonna do what??????? hold ups to your standards? what are they? you post about integrity, but hell, 95% of ups management exhibits more than you have. you spout all sorts of crap, but none with any integrity.
Where did you get your information and what is your experience with using the UPS Help Line?
i got a better idea, where did you get your information and experience that makes you the non ups expert in this endeavor?
Sincerely,
I
Dear Misort,
Where are you getting your information? What experience do you have in this area?
again, i ask, where are you getting your information? what experience do you have in this area?
o wait, i see it now, you have read the code of conduct pages 4 & 5, and that is why you are the expert, right?
I know how it works. yup, read the book, am the expert.
Please read your UPS Charter, the current UPS Policy Book and the UPS Code Of Business Conduct. Retaliation is a serious offense and UPS executives know this.
do you realize what kind of idiot this post makes you sound like.
on one hand, you are going super secret anonymous so no one can identify you (like ups could do something against someone that does not even work at ups), then you post that there is no way ups officials would retaliate because it is a serious offense? so why the cloak and dagger?
oh yeah, i forgot, this lives up to the drama queen mentality you have used this far.
The UPS Code of Business Conduct section Asking Questions and Voicing Concerns, pages 4 and 5 should alleviate any fears you have about these things.
You can download the Code on UPSers.com.
Every UPS employee who wants to help make UPS a better place should have one, read it , live by it, and call any known violations in.
Sincerely,
I
Dear Misort,
Where are you getting your information? What experience do you have in this area?
I know how it works.
Please read your UPS Charter, the current UPS Policy Book and the UPS Code Of Business Conduct. Retaliation is a serious offense and UPS executives know this. The UPS Code of Business Conduct section Asking Questions and Voicing Concerns, pages 4 and 5 should alleviate any fears you have about these things.
You can download the Code on UPSers.com.
Every UPS employee who wants to help make UPS a better place should have one, read it , live by it, and call any known violations in.
Sincerely,
I
All "personal" heaters inside the operating facility should immediately be removed or turned off so that no individuals are discriminatingly afforded a work temperature that exceeds the allowable indoor temperature.
Just tell yourself it could always be worse. In the summer I just remind myself I'm not a roofer or a paver. Those guys have it rough.
In the winter, I remember at least I'm not out there in the elements tending to cattle. I spent many a winter day on an open tractor feeding roundbales and breaking ice on the ponds.
In short, my motto is "It could always be worse."
My information is first hand knowledge. I know someone who made an anonymous phone call about several code of conduct violations. When region fowarded concern to district then to ops. OPS asked region for more infomation on the caller. Region just said caller's sex and caller's tone when called was made. Ops figured out who it was. Two weeks later operations/labor manager retaliatied against employee.
Think about it who would want someone in their department tattletaling to Atlanta. Atlanta is going to get on Region and District,then OPS. The tattletale makes OPS management look incomptent, then District, then Region. You want to keep your own problems INHOUSE you don't want Atlanta sending down people to clean your house, because house cleaning starts at the top. UPS is like military you either conform or you're out.
Code of business, conduct, is a facade for public relations. If this Code of Conduct was real UPS would'nt have these multiple lawsuits by fromer managers against them, along with the union grievances.
It's all about UPS maintaining the untarnished public image UPS has with the general public.
Integrity your idealist world of UPS only exists in your mind.
but since you are not an employee, then the code does not apply to you, correct?The Code is meant to be followed by every single UPS employee.
Dear companal2,
I mean no disrespect to you but you should know better, since you are apparently involved or at least have strong personal opinions on the majority of concerns, than to discourage my choice to use the UPS Help Line and to remain anonymous while doing so.
Human Resource management people should have a superior knowledge of the UPS Code Of Business Conduct. The Code section Askinq Questions and Voicing Concerns, which can be found on pages 4 and 5, does not support your personal opinions.
Sincerely,
I