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Brown Cafe UPS Forum
UPS Discussions
January 22, 2010
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<blockquote data-quote="Integrity" data-source="post: 676706" data-attributes="member: 26800"><p>Dear companal2,</p><p>This is not always the case. It is my understanding that when a name is given, they do send district people down to confront the person. This can be intimidating and I question this methodology, however I won't address that here. Maybe in another discussion thread. </p><p> </p><p>When a concern has been brought forth anonymously there have been instances where it was assigned to a district person for investigation and their have been times that a corporate investigator has arrived to the facility to address the issue. I would hope that the executive in charge of handling the concerns from the UPS Help Line assign the concern to the person or persons that would bring about a resolution to the concern that is best for all. Whether this actually happens or not is irrelevant to the fact that this is the standard that I will hold them to.</p><p> </p><p>Where did you get your information and what is your experience with using the UPS Help Line?</p><p> </p><p> </p><p> </p><p>Sincerely,</p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 22px">I</span></span></p></blockquote><p></p>
[QUOTE="Integrity, post: 676706, member: 26800"] Dear companal2, This is not always the case. It is my understanding that when a name is given, they do send district people down to confront the person. This can be intimidating and I question this methodology, however I won't address that here. Maybe in another discussion thread. When a concern has been brought forth anonymously there have been instances where it was assigned to a district person for investigation and their have been times that a corporate investigator has arrived to the facility to address the issue. I would hope that the executive in charge of handling the concerns from the UPS Help Line assign the concern to the person or persons that would bring about a resolution to the concern that is best for all. Whether this actually happens or not is irrelevant to the fact that this is the standard that I will hold them to. Where did you get your information and what is your experience with using the UPS Help Line? Sincerely, [FONT=Times New Roman][SIZE=6]I[/SIZE][/FONT] [/QUOTE]
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