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Just Graduated with an accounting degree
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<blockquote data-quote="hypo hanna" data-source="post: 1379340" data-attributes="member: 42600"><p>Let's just say you were able to come in off the street as an ops mgr in Chicago or Dallas. First your shift will be Tu-Sa and PM operations. (You will actually be putting in way more hours then that. Closer to 60 a week to start. As you learn shortcuts you can start to cut it down to 50 hours.) If you are lucky, you will get support from the other managers in the station but don't count on it. They have their numbers to hit as well and if its you or them, they will happily sacrifice the new guy.</p><p>The PM shift will be made up almost exclusively of low seniority employees. Poorly trained and prone to spectacular mistakes. You will not have the hours to give them the additional training they need so you will have throw them back in the truck and hope they figure it out on their own. This process can take a few months for the smarter ones. It can take a year or more for others. Doesn't matter much anyway as turnover is high on both shifts. There is a good chance that within a few years, that employee will have transferred to the AM shift or quit the company. Now you get to start the process all over again of replacing a driver. This is not an easy thing to do. Requisitions, reviews, interviws, scheduling courier class, ordering uniforms etc. will eat up a lot of your time and because its constant turnover, you are never are done hiring. This is just one aspect. </p><p>You also will have 1 or more uncovered routes to fill every day. This is done with Either AM driver volunteers or AM draftees. Neither will have the DOT hours to run the whole route so you will have to load up neighboring routes with extra stops that are ready late further threatening your reload operation. This is also where most of your customer complaints come from. AM divers who volunteer and swing drivers don't necessasarily know the route. Drafted drivers are just angry about being drafted and will purposely screw it up. All the customer knows is his pkgs didn't get picked up, again.</p><p>This is just a tiny sample of the challenges you will face. None of it would be insurmountable except you are not going to get much support from your Senior manager, corporate or your peers and those may very well stab you in the back to save their own necks.</p><p>Maybe you are the exception and can come in off the street without industry experience and be a great ops mgr but that would be beating some serious odds. Right now the washout rate for managers is as high as I have seen it in 30 years.</p></blockquote><p></p>
[QUOTE="hypo hanna, post: 1379340, member: 42600"] Let's just say you were able to come in off the street as an ops mgr in Chicago or Dallas. First your shift will be Tu-Sa and PM operations. (You will actually be putting in way more hours then that. Closer to 60 a week to start. As you learn shortcuts you can start to cut it down to 50 hours.) If you are lucky, you will get support from the other managers in the station but don't count on it. They have their numbers to hit as well and if its you or them, they will happily sacrifice the new guy. The PM shift will be made up almost exclusively of low seniority employees. Poorly trained and prone to spectacular mistakes. You will not have the hours to give them the additional training they need so you will have throw them back in the truck and hope they figure it out on their own. This process can take a few months for the smarter ones. It can take a year or more for others. Doesn't matter much anyway as turnover is high on both shifts. There is a good chance that within a few years, that employee will have transferred to the AM shift or quit the company. Now you get to start the process all over again of replacing a driver. This is not an easy thing to do. Requisitions, reviews, interviws, scheduling courier class, ordering uniforms etc. will eat up a lot of your time and because its constant turnover, you are never are done hiring. This is just one aspect. You also will have 1 or more uncovered routes to fill every day. This is done with Either AM driver volunteers or AM draftees. Neither will have the DOT hours to run the whole route so you will have to load up neighboring routes with extra stops that are ready late further threatening your reload operation. This is also where most of your customer complaints come from. AM divers who volunteer and swing drivers don't necessasarily know the route. Drafted drivers are just angry about being drafted and will purposely screw it up. All the customer knows is his pkgs didn't get picked up, again. This is just a tiny sample of the challenges you will face. None of it would be insurmountable except you are not going to get much support from your Senior manager, corporate or your peers and those may very well stab you in the back to save their own necks. Maybe you are the exception and can come in off the street without industry experience and be a great ops mgr but that would be beating some serious odds. Right now the washout rate for managers is as high as I have seen it in 30 years. [/QUOTE]
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