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Just United Parcel....No longer SERVICE
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<blockquote data-quote="danlin" data-source="post: 856222" data-attributes="member: 483"><p>I feed to a satellite center with four other drivers and also deliver to the center's town of 6,000. Once or twice a week the mother center,(53 miles to the north) feels the need to cut one of our routes. So essentially one of the drivers ends up doing basically what amounts to two routes that begin about 50 miles away from the satellite center. So he has his usual route and another one that on a normal day can be 15 stops and 300 or so miles (very rural). Anyway, long story short, the driver that does two routes ends up working 13 hours last Thursday and and punches off @ Midnight everyone else 11+. A package ends up being missed because the driver had to be off the clock (More than once he had informed the "mother center that he wouldn't finish his route) and according to the driver he recorded it that way. Lo and behold Friday morning we have a concern from a customer wondering if there was a crisis in the town of the satellite center because when said customer tracked their pkg it came up as "UPS has determined that an emergency condition existed" So apparently the center changed the status of the pkg to hide the missed.</p><p></p><p>Now the questions arise.....Why is a company whose reported earnings up 24% in the first quarter this year and net income of 849 million cutting routes? I am all good with that if it was still 2008 or if we were tanking like the USPS but we are not.</p><p></p><p>Also just wondering do other centers us EC to hide misseds?</p><p></p><p>Thanks all you Brown Cafe'ers I just had to vent........</p></blockquote><p></p>
[QUOTE="danlin, post: 856222, member: 483"] I feed to a satellite center with four other drivers and also deliver to the center's town of 6,000. Once or twice a week the mother center,(53 miles to the north) feels the need to cut one of our routes. So essentially one of the drivers ends up doing basically what amounts to two routes that begin about 50 miles away from the satellite center. So he has his usual route and another one that on a normal day can be 15 stops and 300 or so miles (very rural). Anyway, long story short, the driver that does two routes ends up working 13 hours last Thursday and and punches off @ Midnight everyone else 11+. A package ends up being missed because the driver had to be off the clock (More than once he had informed the "mother center that he wouldn't finish his route) and according to the driver he recorded it that way. Lo and behold Friday morning we have a concern from a customer wondering if there was a crisis in the town of the satellite center because when said customer tracked their pkg it came up as "UPS has determined that an emergency condition existed" So apparently the center changed the status of the pkg to hide the missed. Now the questions arise.....Why is a company whose reported earnings up 24% in the first quarter this year and net income of 849 million cutting routes? I am all good with that if it was still 2008 or if we were tanking like the USPS but we are not. Also just wondering do other centers us EC to hide misseds? Thanks all you Brown Cafe'ers I just had to vent........ [/QUOTE]
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