Another shot show at fedex today all flights late what the fahkkkk!!!
That won't stop FedEx Excuse from lying to customers.Fred doesn't care. Obviously.
http://www.fedex.com/us/servicealerts/
Lake effect snow over 5 states at best and the entire nation is affected? Lame.
I'm sure sales painted them a real pretty picture.I have a newer customer who switched to us because we guaranteed a late pup for them. Early pull today so I show up an hour and a half early for their pick up. They weren't happy and all I could tell them was to get used to it because we're pulled off the road at least once a week in the winter. Meanwhile, UPS and Purolator are on the road till 7pm. Makes sense.
'The World on Time!'....unless it's threatening rain in Peoria, Kalamazoo, Atlanta, Boise, Beaverton, Topeka, Syracuse, Terra Haute, Seattle, Fresno, Cedar Rapids, Dayton, Little Rock, Tulsa, Sheboygan or Tampa - then all bets are off and NO REFUND FOR ANYONE!
Amazing. Our DM talked to me directly about taking care of this customer, making sure they were happy but then I go to pup on a early pull to find they were never told that on those type of days, we wouldn't be accommodating their later pup.I'm sure sales painted them a real pretty picture.
Amazing how sales conveniently forgot to mention that.Amazing. Our DM talked to me directly about taking care of this customer, making sure they were happy but then I go to pup on a early pull to find they were never told that on those type of days, we wouldn't be accommodating their later pup.
Amazing indeed. Pretty easy to do when you're not the one who is going to get bitched at. I should have given them our sales persons business card and let him explain it.Amazing how sales conveniently forgot to mention that.
I tried to del. a human tissue transplant today.
Was due yesterday, P1. They refused it.
Why didn't you grab some ice (at your expense) and re-freeze the shipment? A letter for you!! Seriously, this is the kind of package we never used to eff-up. Now it's normal. Human tissue would seem to be pretty important. How about biopsies and perishable medications? Those go bad quickly too.