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<blockquote data-quote="pretzel_man" data-source="post: 768445" data-attributes="member: 927"><p>I think I wasn't clear on a point. In my example, we came very, very close to the metric. Certainly within an acceptable range. We just did it right.</p><p> </p><p>If the problem is not the metric, and its not management, I don't understand what is left.... </p><p> </p><p>Are you saying the metric is not attainable? In most cases, they are certainly attainable and make sense. The issue is How management goes about achieving it. If they are skilled, then there should be no fear from the accountability from above.</p><p> </p><p>Your Stops per Car example is a sympton of not understanding the metric and how to achieve it. The root cause is having to shuttle missort every day....</p><p></p><p>Fix the preload. Do it properly. I have done that many, many times, and I know its achievable.</p><p> </p><p>The bottom line is that if anyone wants to improve, a way to measure that improvement is needed. In the case of a business, accountability is needed. If that generates fear such is life...</p><p> </p><p>P-Man</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 768445, member: 927"] I think I wasn't clear on a point. In my example, we came very, very close to the metric. Certainly within an acceptable range. We just did it right. If the problem is not the metric, and its not management, I don't understand what is left.... Are you saying the metric is not attainable? In most cases, they are certainly attainable and make sense. The issue is How management goes about achieving it. If they are skilled, then there should be no fear from the accountability from above. Your Stops per Car example is a sympton of not understanding the metric and how to achieve it. The root cause is having to shuttle missort every day.... Fix the preload. Do it properly. I have done that many, many times, and I know its achievable. The bottom line is that if anyone wants to improve, a way to measure that improvement is needed. In the case of a business, accountability is needed. If that generates fear such is life... P-Man [/QUOTE]
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