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Layoffs in I.S.
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<blockquote data-quote="Honest TSG Folk" data-source="post: 393229"><p>I have been around UPS long enough to know that everything comes in cycles. Three years ago we started the cuts in TSG. We went from almost 40 technicians now down to the mid teens. Most were gobbled up into other departments but a few did move on. Two years ago TSG introduced a "GEO Structure". Basically, it was removing supervisors, and one manager by logically collapsing districts. </p><p></p><p> If you ask any of the upper management they will tell you it is a success. If you look at the front line you are seeing internal and external customers suffering. For those folks that are still in UPS, how many times have you called to get something done, but they tell you that they cant get to you in a number of days. The response you are given is that "That TSG is doing proper planning and prioritizing of the work." The truth is they are understaffed and it is an excuse to cover up the real problem. </p><p></p><p>Are external customers are leaving for many reasons but the bottom line is service. We can not provide it because we do not offer it anymore.</p></blockquote><p></p>
[QUOTE="Honest TSG Folk, post: 393229"] I have been around UPS long enough to know that everything comes in cycles. Three years ago we started the cuts in TSG. We went from almost 40 technicians now down to the mid teens. Most were gobbled up into other departments but a few did move on. Two years ago TSG introduced a "GEO Structure". Basically, it was removing supervisors, and one manager by logically collapsing districts. If you ask any of the upper management they will tell you it is a success. If you look at the front line you are seeing internal and external customers suffering. For those folks that are still in UPS, how many times have you called to get something done, but they tell you that they cant get to you in a number of days. The response you are given is that "That TSG is doing proper planning and prioritizing of the work." The truth is they are understaffed and it is an excuse to cover up the real problem. Are external customers are leaving for many reasons but the bottom line is service. We can not provide it because we do not offer it anymore. [/QUOTE]
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