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Little Black Book
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<blockquote data-quote="leastbest" data-source="post: 455609" data-attributes="member: 1095"><p>I've been keeping detailed records since 1978. I use a palm pilot now. It has saved me a lot of trouble over the years. If I speak to a supervisor about a problem I document it. Later when it isn't resolved and I'm in the office I pull out my pda and say I spoke to Joe on Nov 3rd and 7th. Changes the tone immediately.</p></blockquote><p></p>
[QUOTE="leastbest, post: 455609, member: 1095"] I've been keeping detailed records since 1978. I use a palm pilot now. It has saved me a lot of trouble over the years. If I speak to a supervisor about a problem I document it. Later when it isn't resolved and I'm in the office I pull out my pda and say I spoke to Joe on Nov 3rd and 7th. Changes the tone immediately. [/QUOTE]
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