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Living The Purple Promise
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<blockquote data-quote="Cactus" data-source="post: 804937" data-attributes="member: 29011"><p>It's all a numbers game. There is no such thing as "The Purple Promise." It's all just lip service.</p><p> </p><p>If Fred really cared about service he wouldn't have the upper management harping at the station mangers about productivity and SPH all the time. Those FO packages are tossed in with the P1's to enhance the SPH so things look good on the report sent down to the Memphis Ivory Towers. </p><p> </p><p>What's it gonna take for customers to wake up and smell the coffee?</p></blockquote><p></p>
[QUOTE="Cactus, post: 804937, member: 29011"] It's all a numbers game. There is no such thing as "The Purple Promise." It's all just lip service. If Fred really cared about service he wouldn't have the upper management harping at the station mangers about productivity and SPH all the time. Those FO packages are tossed in with the P1's to enhance the SPH so things look good on the report sent down to the Memphis Ivory Towers. What's it gonna take for customers to wake up and smell the coffee? [/QUOTE]
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