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Lost Opportunity for good comeback
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<blockquote data-quote="soberups" data-source="post: 1146376" data-attributes="member: 14668"><p>I have politely informed my management team that deliveries after 9:00 at night <em>will</em> be sheeted as "missed" since in my professional opinion it is <em>unsafe</em> to walk up dark driveways or knock on doors---particularly in the country---after that time. I have in the past made case-by-case exceptions to this rule under emergency conditions or for medications etc. when the customer is expecting us but the bottom line is that at 9:00 I am shutting it down and heading in whether I am done or not and if they dont like it they can either (a) make better dispatch decisions or (b) issue me a warning letter for insubordination and we will see how far that takes them. Knocking on someones door at 9:30 at night to deliver a package is not appropriate, it is not professional, it is not safe, and it is not service.</p></blockquote><p></p>
[QUOTE="soberups, post: 1146376, member: 14668"] I have politely informed my management team that deliveries after 9:00 at night [I]will[/I] be sheeted as "missed" since in my professional opinion it is [I]unsafe[/I] to walk up dark driveways or knock on doors---particularly in the country---after that time. I have in the past made case-by-case exceptions to this rule under emergency conditions or for medications etc. when the customer is expecting us but the bottom line is that at 9:00 I am shutting it down and heading in whether I am done or not and if they dont like it they can either (a) make better dispatch decisions or (b) issue me a warning letter for insubordination and we will see how far that takes them. Knocking on someones door at 9:30 at night to deliver a package is not appropriate, it is not professional, it is not safe, and it is not service. [/QUOTE]
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