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Lunch Break Question
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<blockquote data-quote="chuchu" data-source="post: 866814"><p>I know that if I (being a bid area driver) take my lunch in the window we have been given in the contract it keeps my route dispatched more consistantly on a daily basis. That is good for me (helps my safety picture) <strong><em><u>and</u></em></strong> my customers. I can't count the times the center manager got a call from a driver that was a victim of cut routes (normally mon & fri) who was going to have 20-30 businesses missed and they started looking for someone to go bail them out. If I have done my job by the book I normally have no time to fix their problem, usually a problem they inherited from IE at 730 AM. </p><p></p><p>Every "boss" is different too. Some are legit and some are vindictive head hunters. I have worked with both. When PAS came in and they took away time from us I was at a sales lead meeting when many drivers (and AEs) were angry about how we were treating our largest customers...the SSI accounts. We were now delivering some of them at 1600 (instead of their normal 930 am del) and picking them up at 1630! NO ONE in upper management cared. All they cared about was deleting 2 routes from the center. Period. When I was asked in that meeting what <strong>I </strong>thought by one of the AEs I showed him my delivery manifest and when he saw how pathetic our dispatch was in conjunction with SSI accounts he hit the roof. After that meeting I was loaded with 120+ business stops to deliver in 5.5 hrs for the next 5 months to punish me personally. I took my lunch within the window we were given in the contract every day and every day they had to send 2 other drivers to my truck to bail management out because I was going to have 30-40 missed businesses. If they showed up when I was eating lunch I tossed them the keys and told them to "have at it". After months of this treatment I reported it to corporate. The dispatcher was moved to another center and the center manager resigned. Was it stressfull? Sure. But sometime in your life you have to take a stand for the people who actually pay our bills and it is NOT the District Manager. Are there exceptions? There are rare circumstances where I will split up my lunch to help a driver whose truck broke down but it is the exception, not the rule.</p></blockquote><p></p>
[QUOTE="chuchu, post: 866814"] I know that if I (being a bid area driver) take my lunch in the window we have been given in the contract it keeps my route dispatched more consistantly on a daily basis. That is good for me (helps my safety picture) [B][I][U]and[/U][/I][/B] my customers. I can't count the times the center manager got a call from a driver that was a victim of cut routes (normally mon & fri) who was going to have 20-30 businesses missed and they started looking for someone to go bail them out. If I have done my job by the book I normally have no time to fix their problem, usually a problem they inherited from IE at 730 AM. Every "boss" is different too. Some are legit and some are vindictive head hunters. I have worked with both. When PAS came in and they took away time from us I was at a sales lead meeting when many drivers (and AEs) were angry about how we were treating our largest customers...the SSI accounts. We were now delivering some of them at 1600 (instead of their normal 930 am del) and picking them up at 1630! NO ONE in upper management cared. All they cared about was deleting 2 routes from the center. Period. When I was asked in that meeting what [B]I [/B]thought by one of the AEs I showed him my delivery manifest and when he saw how pathetic our dispatch was in conjunction with SSI accounts he hit the roof. After that meeting I was loaded with 120+ business stops to deliver in 5.5 hrs for the next 5 months to punish me personally. I took my lunch within the window we were given in the contract every day and every day they had to send 2 other drivers to my truck to bail management out because I was going to have 30-40 missed businesses. If they showed up when I was eating lunch I tossed them the keys and told them to "have at it". After months of this treatment I reported it to corporate. The dispatcher was moved to another center and the center manager resigned. Was it stressfull? Sure. But sometime in your life you have to take a stand for the people who actually pay our bills and it is NOT the District Manager. Are there exceptions? There are rare circumstances where I will split up my lunch to help a driver whose truck broke down but it is the exception, not the rule. [/QUOTE]
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