My whole point on the no call-no show's is that i blame the supervisor. I never understood no call-no show's.
Harry,
I don't understand what your point is. Let's see, next week your NFL team plays on Monday night with a chance to get in the playoffs; you've had 10 preloaders ask for Tuesday morning off (and you know already that you have 5 preloaders off on vacation). You know that you can give 4 people off that day and still have enough coverage to run the operation. You give the 4 senior people off, and tell the others that they need to come to work.
What don't you understand? This is a perfect scenario,that happens all the time. A good supervisor should know his people. (Attendance problems,football fans,monday morning hangover employees,etc,etc.) Also if the supervisor is seasoned in his area he should no after 16 weeks of football who his problem employees are and handle his problem.(Then if you have a no call-no show it becomes the supervisor's fault for not addressing his employees sooner.)Most of the time your no call-no show employees don't just not call or not show on one occasion. They are habitual.
Now lets just go with the scenario that you have a weak pt supervisor in the area of addressing attendance problems,then it lies on the full time coordinator for not taking the time to groom him or her.(Since I am a realist I will tell you this is what happens most of the time.)
Now Tuesday morning arrives and you were smart and double shifted another 3 people to insure you had coverage, but 4 additional people, no call, no show, probably because they knew you couldn't give everyone off to watch the game and didn't want to ask, because they didn't want you to say "no".
Once again model employees don't just no call-no show. And lets just agree with you partially and say they all took sick days. (which you still can't fault the hourly.) Then i would suggest that the Ft coordinator balance out his staffing to accomodate that weak area. (Not to forget you still have a staffing issue.)
Let me get this straight. You blame the supervisor?? If that's the case, what responsibility does any individual (management or hourly) have to his/her employer to come to work when scheduled.
If you as a supervisor just no called. Would you still be employed by UPS? So what would be the difference between the two?
Remember, all of us, union and management employees only have jobs because we service customer's packages. If union employees don't come to work, that is perhaps the best example of when management MUST work to insure we service the customer.