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Management Melting Down
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<blockquote data-quote="Ricochet1a" data-source="post: 1031707" data-attributes="member: 22880"><p>Express is undergoing a "stealth" elimination of operations managers (this is COMPLETELY unannounced, outside the reductions coming next month in Memphis). What they are doing, is determining if a station can do without one of its managers (using some arcane criteria of employee turnover, service failures, etc.) to see if they can eliminate a manager from some of the larger stations. </p><p></p><p>What they are then doing, is trying to get a wage employee to run the PM side (quasi Team Leader), and have the other station managers alternate being on call, or for the largest stations, have just one ops manager present on site (if two or more are present currently in the PM).</p><p></p><p>The managers who are deemed "redundant" are then forceably relocated (or should they refuse, they are considered to have voluntarily quit), to locations where there has been an open position for a long period, which has experienced service failures and other issues which require a more "intensive" management presence (things not generally going too well). </p><p></p><p>From what I've heard, these managers ARE NOT given any sort of relocation compensation if the station they are relocated to is within a certain distance. There are a few who are contesting what is going on, at least trying to get Express to pay for relocation (moving expense, expense in selling and purchasing a new home, etc.). It doesn't look like they will have much success. </p><p></p><p>There is a "hidden" agenda to get some of these "displaced" managers to just quit. It does appear that the goal of Express is to increade the "span of control" of its managers (having a single manager with more employees under them), all in order to trim expense in that category. </p><p></p><p>If your station managers are on "egg shells", this is most likely the reason. Usually the announced "cut" is made right after an audit (where presumably they make the decision if the station can do with one fewer manager). </p><p></p><p>This is completely unannounced, it is being done on a case-by-case basis, to trim managers where ever possible, and squeeze even more out of those remaining.</p></blockquote><p></p>
[QUOTE="Ricochet1a, post: 1031707, member: 22880"] Express is undergoing a "stealth" elimination of operations managers (this is COMPLETELY unannounced, outside the reductions coming next month in Memphis). What they are doing, is determining if a station can do without one of its managers (using some arcane criteria of employee turnover, service failures, etc.) to see if they can eliminate a manager from some of the larger stations. What they are then doing, is trying to get a wage employee to run the PM side (quasi Team Leader), and have the other station managers alternate being on call, or for the largest stations, have just one ops manager present on site (if two or more are present currently in the PM). The managers who are deemed "redundant" are then forceably relocated (or should they refuse, they are considered to have voluntarily quit), to locations where there has been an open position for a long period, which has experienced service failures and other issues which require a more "intensive" management presence (things not generally going too well). From what I've heard, these managers ARE NOT given any sort of relocation compensation if the station they are relocated to is within a certain distance. There are a few who are contesting what is going on, at least trying to get Express to pay for relocation (moving expense, expense in selling and purchasing a new home, etc.). It doesn't look like they will have much success. There is a "hidden" agenda to get some of these "displaced" managers to just quit. It does appear that the goal of Express is to increade the "span of control" of its managers (having a single manager with more employees under them), all in order to trim expense in that category. If your station managers are on "egg shells", this is most likely the reason. Usually the announced "cut" is made right after an audit (where presumably they make the decision if the station can do with one fewer manager). This is completely unannounced, it is being done on a case-by-case basis, to trim managers where ever possible, and squeeze even more out of those remaining. [/QUOTE]
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