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Management Rant - Measuring Stupidity
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<blockquote data-quote="Floridacargocat" data-source="post: 638350" data-attributes="member: 6168"><p>Let me put that into the proper context.</p><p>As it can be measured, it must be measured.</p><p>As it must be measured, it is taken as a metric of performance and achievement.</p><p>So how is it measured, when an add/cut is provided at e.g. 0430 h and 0715 h?</p><p>What does it result in?</p><p>Once the add/cuts are made, drivers (I amend this to: Service Providers) are readjusting their loads due (after preload) to, e.g., business closed, other additional add/cuts provided after 0730 h (internal cut-off time).</p><p>Isn't it time that the entire chain makes an effort to work smarter (and not harder)?</p><p>How much information can be "digested" to make the operation more efficient? Do we really need IE to work smarter? IMHO, not loading boxes (which are later off-loaded by drivers due to businesses being closed) is a first step in this direction.</p><p>Another step is: Why do we have use so much personnel in repacking after unloading trailers? If we would not have to repack so much, then late arrivals on the sorting belts could be reduced and all the boxes have a chance of getting into the cars before they leave. Right?</p><p>Why do we have to repack so much? I do see quite an opportunity in</p><p>a) providing a good service</p><p>b) reducing costs.</p><p>Am I wrong?</p><p>How can we reduce misloads (of which quite a high percentage is made in the last 30-45 minutes of the sort due to high-intensity efforts at reducing (sorry: optimising and reducing) personnel so that under-allowed performance is achieved (looks great on paper)?</p></blockquote><p></p>
[QUOTE="Floridacargocat, post: 638350, member: 6168"] Let me put that into the proper context. As it can be measured, it must be measured. As it must be measured, it is taken as a metric of performance and achievement. So how is it measured, when an add/cut is provided at e.g. 0430 h and 0715 h? What does it result in? Once the add/cuts are made, drivers (I amend this to: Service Providers) are readjusting their loads due (after preload) to, e.g., business closed, other additional add/cuts provided after 0730 h (internal cut-off time). Isn't it time that the entire chain makes an effort to work smarter (and not harder)? How much information can be "digested" to make the operation more efficient? Do we really need IE to work smarter? IMHO, not loading boxes (which are later off-loaded by drivers due to businesses being closed) is a first step in this direction. Another step is: Why do we have use so much personnel in repacking after unloading trailers? If we would not have to repack so much, then late arrivals on the sorting belts could be reduced and all the boxes have a chance of getting into the cars before they leave. Right? Why do we have to repack so much? I do see quite an opportunity in a) providing a good service b) reducing costs. Am I wrong? How can we reduce misloads (of which quite a high percentage is made in the last 30-45 minutes of the sort due to high-intensity efforts at reducing (sorry: optimising and reducing) personnel so that under-allowed performance is achieved (looks great on paper)? [/QUOTE]
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