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management vs hourly
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<blockquote data-quote="SeniorGeek" data-source="post: 170909" data-attributes="member: 4823"><p>This may not be the right thread for it, but it makes me angry to see PAS get the blame for so many problems. PAS suffers from "garbage in, garbage out", and it has a gigantic capacity for garbage. I should not even care, since I left UPS more than a year ago. If the few shares of stock I still own lose all their value, I will not lose much. But I saw PAS work well in some (OK, 3 out of about 30) sites. </p><p> </p><p>What those successful sites had in common were:</p><ul> <li data-xf-list-type="ul">Center Management that was willing to do the huge amount of work to get PAS working properly. (It did not have to include <u>all</u> management. One center had a center manager who resisted, but the On-Roads made it work.)</li> <li data-xf-list-type="ul">Local area knowledge, which includes listening to the Drivers feedback.</li> <li data-xf-list-type="ul">The IE person assigned to each of those centers wanted to make PAS work, rather than just follow a process. The IE person listened to those with local knowledge (Drivers and/or Sups & Mgrs), understood how PAS is used and what changes do to Preloaders and Drivers. IE combined all the collected information to create loops that worked OK after moving some stops, though they might not look the best on that rare day that zero stops are moved.</li> <li data-xf-list-type="ul">Everyone must be willing to continue to change and tune up the process.</li> </ul><p>All of those factors are <u>people</u>, not software. One who must be committed to make this work is the IE person, because IE has the authority to apply the knowledge gathered. (Besides that, whatever IE decides is true <u>becomes</u> the truth.)</p></blockquote><p></p>
[QUOTE="SeniorGeek, post: 170909, member: 4823"] This may not be the right thread for it, but it makes me angry to see PAS get the blame for so many problems. PAS suffers from "garbage in, garbage out", and it has a gigantic capacity for garbage. I should not even care, since I left UPS more than a year ago. If the few shares of stock I still own lose all their value, I will not lose much. But I saw PAS work well in some (OK, 3 out of about 30) sites. What those successful sites had in common were: [LIST] [*]Center Management that was willing to do the huge amount of work to get PAS working properly. (It did not have to include [U]all[/U] management. One center had a center manager who resisted, but the On-Roads made it work.) [*]Local area knowledge, which includes listening to the Drivers feedback. [*]The IE person assigned to each of those centers wanted to make PAS work, rather than just follow a process. The IE person listened to those with local knowledge (Drivers and/or Sups & Mgrs), understood how PAS is used and what changes do to Preloaders and Drivers. IE combined all the collected information to create loops that worked OK after moving some stops, though they might not look the best on that rare day that zero stops are moved. [*]Everyone must be willing to continue to change and tune up the process.[/LIST]All of those factors are [U]people[/U], not software. One who must be committed to make this work is the IE person, because IE has the authority to apply the knowledge gathered. (Besides that, whatever IE decides is true [U]becomes[/U] the truth.) [/QUOTE]
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