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<blockquote data-quote="59 Dano" data-source="post: 1726755" data-attributes="member: 23516"><p>If a manager is knowingly allowing couriers to break the rules, why aren't you contacting your senior manager, HR, and your managing director? Your senior might not act on it, HR will be pretty interested, and the MD will be highly urinated off. </p><p></p><p></p><p></p><p>Few managers pore over each and every courier's gap report every day. The M.O. in this district is to audit the gap reports of the focus couriers each day, plus any route that is 95% or lower and any route that is 105% or higher. Also, managers here have to submit the gap reports for any route that had a quality check for that day. For now, all of those reports are sent to the senior. </p><p></p><p>The only gray practice around here is couriers driving on break. Some monkey with shuttle codes, but that usually gets swatted down.</p></blockquote><p></p>
[QUOTE="59 Dano, post: 1726755, member: 23516"] If a manager is knowingly allowing couriers to break the rules, why aren't you contacting your senior manager, HR, and your managing director? Your senior might not act on it, HR will be pretty interested, and the MD will be highly urinated off. Few managers pore over each and every courier's gap report every day. The M.O. in this district is to audit the gap reports of the focus couriers each day, plus any route that is 95% or lower and any route that is 105% or higher. Also, managers here have to submit the gap reports for any route that had a quality check for that day. For now, all of those reports are sent to the senior. The only gray practice around here is couriers driving on break. Some monkey with shuttle codes, but that usually gets swatted down. [/QUOTE]
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