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Minor Incident? Maybe?
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<blockquote data-quote="Jones" data-source="post: 808008" data-attributes="member: 4805"><p>I agree. Even if the customer says "don't worry about it" call your sup and let him know. As long as it stays no big deal nothing will come of it because your management team doesn't want a charged accident any more than you do. If the customer changes their mind and calls it in, you're covered because you already let them know. If you didn't tell them you risk turning a warning letter into a termination. I would let your sup know on Monday morning.</p></blockquote><p></p>
[QUOTE="Jones, post: 808008, member: 4805"] I agree. Even if the customer says "don't worry about it" call your sup and let him know. As long as it stays no big deal nothing will come of it because your management team doesn't want a charged accident any more than you do. If the customer changes their mind and calls it in, you're covered because you already let them know. If you didn't tell them you risk turning a warning letter into a termination. I would let your sup know on Monday morning. [/QUOTE]
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Minor Incident? Maybe?
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