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Missed pickup?
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<blockquote data-quote="jumpman23" data-source="post: 1438859" data-attributes="member: 40276"><p>In a case like that and you don't have the physical call tag, go ahead and pick up the package and enter the last 4 digits of the bar code and stop complete and explain to customer that you didn't have the tag but you would drop off receipt for it the following day and you can get customer to write down the call tag tracking number that is in the board. After you pick up package send message to center and let them know you picked it up and you were missing the tag and could they reprint the call tag for you and leave it in your log for when you get in to put call tag on the box. That's if you want to go through with the extra effort to service the customer. If you have a route where you really take care of your customers its really no big deal and is pretty much a given on your part. Remember you take care of the customer and they take care of you. Some guys can relate to this I know.</p></blockquote><p></p>
[QUOTE="jumpman23, post: 1438859, member: 40276"] In a case like that and you don't have the physical call tag, go ahead and pick up the package and enter the last 4 digits of the bar code and stop complete and explain to customer that you didn't have the tag but you would drop off receipt for it the following day and you can get customer to write down the call tag tracking number that is in the board. After you pick up package send message to center and let them know you picked it up and you were missing the tag and could they reprint the call tag for you and leave it in your log for when you get in to put call tag on the box. That's if you want to go through with the extra effort to service the customer. If you have a route where you really take care of your customers its really no big deal and is pretty much a given on your part. Remember you take care of the customer and they take care of you. Some guys can relate to this I know. [/QUOTE]
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