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Missort problem
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<blockquote data-quote="PiedmontSteward" data-source="post: 1101206" data-attributes="member: 42270"><p>Before NextGen small sort, smalls was a cake job almost comparable to clerking. The company expected people to bag at 250 PPH, which is nothing. It was a highly skilled job that required a good sorter or bagger to know anywhere between 24-48 outbound destinations, including exceptions. </p><p></p><p>After NextGen was first installed and tested in 2008/09 (most likely due to the rise of eCommerce/Amazon/SurePost - 1/3rd+ of my hub's daily volume now goes to smalls), that (expected) 250 PPH grew to anywhere from 600-900 depending on whatever upper management decided to pull out of their ass that day. Instead of relying on bi-nightly printouts from the scan room to track production, a supervisor can check the numbers in real time on one of several computer screens. Alarms can be set to go off if an employee hasn't built a bag in three minutes. There are cameras setup everywhere to watch flow/production (not just for loss prevention purposes) and I've actually heard my FT's radio go off within 30 seconds of an employee being seen "not working" on the cameras by the sort manager. </p><p></p><p>It's not nearly as demanding as loading/unloading trucks, but managers are encouraged to micromanage the hell out of their employees. Additionally, with more and more of UPS' volume consisting of packages under 10 lbs, it's no surprise that the company wants to replace highly skilled employees with extensive area knowledge with a body that can sling boxes and "follow the lights."</p></blockquote><p></p>
[QUOTE="PiedmontSteward, post: 1101206, member: 42270"] Before NextGen small sort, smalls was a cake job almost comparable to clerking. The company expected people to bag at 250 PPH, which is nothing. It was a highly skilled job that required a good sorter or bagger to know anywhere between 24-48 outbound destinations, including exceptions. After NextGen was first installed and tested in 2008/09 (most likely due to the rise of eCommerce/Amazon/SurePost - 1/3rd+ of my hub's daily volume now goes to smalls), that (expected) 250 PPH grew to anywhere from 600-900 depending on whatever upper management decided to pull out of their ass that day. Instead of relying on bi-nightly printouts from the scan room to track production, a supervisor can check the numbers in real time on one of several computer screens. Alarms can be set to go off if an employee hasn't built a bag in three minutes. There are cameras setup everywhere to watch flow/production (not just for loss prevention purposes) and I've actually heard my FT's radio go off within 30 seconds of an employee being seen "not working" on the cameras by the sort manager. It's not nearly as demanding as loading/unloading trucks, but managers are encouraged to micromanage the hell out of their employees. Additionally, with more and more of UPS' volume consisting of packages under 10 lbs, it's no surprise that the company wants to replace highly skilled employees with extensive area knowledge with a body that can sling boxes and "follow the lights." [/QUOTE]
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