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My Choice forced on customers
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<blockquote data-quote="worldwide" data-source="post: 1213122" data-attributes="member: 2193"><p>Agree 100% with you - I never liked the flag pickups - too many opportunities to miss something. The day they forget to change the "no pickup" flag is the day they have the critical Next Day Air package.</p><p></p><p>To your point, customers spend between $520 and $1,000 PER YEAR just in weekly service charges. The least we can do is visit their premises, stop and get out of the vehicle to see if there is something going out or simply to say hello. That's part of the service we provide. For an infrequent shipper, Smart Pickup is the way to go - saves the customer money as it's $10/wk and saves the driver time - no outgoing shipments, no need to stop.</p></blockquote><p></p>
[QUOTE="worldwide, post: 1213122, member: 2193"] Agree 100% with you - I never liked the flag pickups - too many opportunities to miss something. The day they forget to change the "no pickup" flag is the day they have the critical Next Day Air package. To your point, customers spend between $520 and $1,000 PER YEAR just in weekly service charges. The least we can do is visit their premises, stop and get out of the vehicle to see if there is something going out or simply to say hello. That's part of the service we provide. For an infrequent shipper, Smart Pickup is the way to go - saves the customer money as it's $10/wk and saves the driver time - no outgoing shipments, no need to stop. [/QUOTE]
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My Choice forced on customers
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