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<blockquote data-quote="Red Rose Tea" data-source="post: 712611" data-attributes="member: 22624"><p>Dill,</p><p></p><p>Guaranteed 10:30 delivery areas come from corporate. These guaranteed 10:30 are on their web site and published in their service guides available to shippers. This is how customer service determines a delivery failed and a guaranteed service refund (GSR) is valid.</p><p>Changes to guaranteed areas don't come from local centers. In fact, if you have noticed over the years the guaranteed areas have expanded not decreased. Any changes would have to come from corporate. </p><p> Maybe someone in Business Development would know who to contact with information that a particular zip code should be considered for removal I imagine there would have to be very compelling evidence to change this.</p></blockquote><p></p>
[QUOTE="Red Rose Tea, post: 712611, member: 22624"] Dill, Guaranteed 10:30 delivery areas come from corporate. These guaranteed 10:30 are on their web site and published in their service guides available to shippers. This is how customer service determines a delivery failed and a guaranteed service refund (GSR) is valid. Changes to guaranteed areas don't come from local centers. In fact, if you have noticed over the years the guaranteed areas have expanded not decreased. Any changes would have to come from corporate. Maybe someone in Business Development would know who to contact with information that a particular zip code should be considered for removal I imagine there would have to be very compelling evidence to change this. [/QUOTE]
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