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<blockquote data-quote="Red Rose Tea" data-source="post: 712699" data-attributes="member: 22624"><p>I still don't think that can be done... If you go onto UPS.com - look up time & transit for any particular zip code it will give you service guarantee. When a 1DA is late - shipper can request GSR from customer service. They look at published service guide for time guarantee on line. I don't think a local DPS sup can make that decision. It would have to be changed on UPS.com website and all published service guides on-line and in print would have to be changed. That is with my knowledge - maybe someone with more expertise knows how it can be changed.</p><p></p><p>Absolutely, they are playing with fire by changing correct zip codes just to avoid a late. Eventually a shipper will notice, complain and request a GSR. It just takes 1 call ...</p></blockquote><p></p>
[QUOTE="Red Rose Tea, post: 712699, member: 22624"] I still don't think that can be done... If you go onto UPS.com - look up time & transit for any particular zip code it will give you service guarantee. When a 1DA is late - shipper can request GSR from customer service. They look at published service guide for time guarantee on line. I don't think a local DPS sup can make that decision. It would have to be changed on UPS.com website and all published service guides on-line and in print would have to be changed. That is with my knowledge - maybe someone with more expertise knows how it can be changed. Absolutely, they are playing with fire by changing correct zip codes just to avoid a late. Eventually a shipper will notice, complain and request a GSR. It just takes 1 call ... [/QUOTE]
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