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<blockquote data-quote="beentheredonethat" data-source="post: 713032" data-attributes="member: 4886"><p><strong>Re: NDA committed areas (Yo! P-man)</strong></p><p></p><p></p><p></p><p>Usually once a year a survey goes out to IE and BD about NDA commit times. At this point changes can be made, usually the change is to improve the commited service not to downgrade it. It can be done, but there has to be a really good reason for it. But changing the zip code on the pkg to avoid a late air is Sooooo Wrong. Not also is it an integrity issue. But.. the customer will probably get gigged for an address correction on the pkg because the driver changed the zip code. So not also do we not provide the service the customer paid for, by cheating, the customer gets billed at least 10 bucks for an address correction. If I were the shipper, I'd be fuming. The ctr should look at the dispatch, work on getting an air driver, take it's lumps for an occasional late air, and\or work with IE\BD to reduce the commit time. But cheating shouldn't be tolerated.</p></blockquote><p></p>
[QUOTE="beentheredonethat, post: 713032, member: 4886"] [b]Re: NDA committed areas (Yo! P-man)[/b] Usually once a year a survey goes out to IE and BD about NDA commit times. At this point changes can be made, usually the change is to improve the commited service not to downgrade it. It can be done, but there has to be a really good reason for it. But changing the zip code on the pkg to avoid a late air is Sooooo Wrong. Not also is it an integrity issue. But.. the customer will probably get gigged for an address correction on the pkg because the driver changed the zip code. So not also do we not provide the service the customer paid for, by cheating, the customer gets billed at least 10 bucks for an address correction. If I were the shipper, I'd be fuming. The ctr should look at the dispatch, work on getting an air driver, take it's lumps for an occasional late air, and\or work with IE\BD to reduce the commit time. But cheating shouldn't be tolerated. [/QUOTE]
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