pk90401133
New Member
I sent a package through UPS store from NY to Vancouver, Canada. I sent it by UPS standard (my fault, I should have choose a higher service since the package is very important). The package was sent out on 10/21. It's 10/29 today, 8 days already, on-line tracking still shows ONLY a label has been created, no more info or scans (no origin scan, departure scan...). Today is the estimated arrival date, but still nothing has happened.
I asked the UPS store employee, who processed my package. She is 100% sure that she gave the package to the UPS truck driver on 10/21.
I also called UPS customer service and was told if the package is not delivered today, a tracer will have to be initiated.
I'm getting very sad and anxious since the document is very important for me! I know I should have choosen a higher service. That was a terrible mistake!
Just want to know has this happened before? Is it still possible that the package may still be delivered in the next couple of days? What is the possibility of finding the package if a tracer & investigation has been initiated? What should I do??? Realy appretiate your help!
I asked the UPS store employee, who processed my package. She is 100% sure that she gave the package to the UPS truck driver on 10/21.
I also called UPS customer service and was told if the package is not delivered today, a tracer will have to be initiated.
I'm getting very sad and anxious since the document is very important for me! I know I should have choosen a higher service. That was a terrible mistake!
Just want to know has this happened before? Is it still possible that the package may still be delivered in the next couple of days? What is the possibility of finding the package if a tracer & investigation has been initiated? What should I do??? Realy appretiate your help!
