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<blockquote data-quote="montecarlo11" data-source="post: 55787"><p>ok2b1withyourself, </p><p>im sure pkgs can and do get lost in the fedex express system, just not nearly as many as in the UPS system. the most common problem is when there is an old tracking label on packing that has been used more than once. if the old label hasnt been taken off or covered a scanner could hit the old barcode and cause a missort. </p><p> </p><p>I think its ok to rule out that the pkg never entered the Ups sort. It was one of 17 pkgs that were supposed to be shipped with a security procedure developed between Citigroup and UPS. </p><p>Anyone know what the procedure might have been? </p><p> </p><p> </p><p>"We were moving this using an enhanced security procedure we specified and developed with (UPS)," said Kevin Kessinger, president of Citigroup's North America consumer finance unit, in an interview. "You can imagine how frustrated and disappointed we are that this occurred." </p><p> </p><p>Norman Black, a spokesman for Atlanta-based UPS, said "we sincerely regret that in this case we have not been able to find this package. We did conduct an exhaustive search." </p><p> </p><p>Black said UPS is cooperating with Citigroup, and will "do everything we can to make sure this doesn't happen again."</p></blockquote><p></p>
[QUOTE="montecarlo11, post: 55787"] ok2b1withyourself, im sure pkgs can and do get lost in the fedex express system, just not nearly as many as in the UPS system. the most common problem is when there is an old tracking label on packing that has been used more than once. if the old label hasnt been taken off or covered a scanner could hit the old barcode and cause a missort. I think its ok to rule out that the pkg never entered the Ups sort. It was one of 17 pkgs that were supposed to be shipped with a security procedure developed between Citigroup and UPS. Anyone know what the procedure might have been? "We were moving this using an enhanced security procedure we specified and developed with (UPS)," said Kevin Kessinger, president of Citigroup's North America consumer finance unit, in an interview. "You can imagine how frustrated and disappointed we are that this occurred." Norman Black, a spokesman for Atlanta-based UPS, said "we sincerely regret that in this case we have not been able to find this package. We did conduct an exhaustive search." Black said UPS is cooperating with Citigroup, and will "do everything we can to make sure this doesn't happen again." [/QUOTE]
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