so we get 22 letters a little late at the air recovery, but the f/t sups sets them asside because another late drive has 115 late arriving air. well it keeps adding up with another late driver. the new answer, scan them all tenedered to UPS to late, cancels out the service refund, keeps the service failure off reprot, because it goes back and blames the shipper for not getting the shipment ready in time for the driver to get it back to the facility in time for the evening departure to the airport. oh, don;t look at the 3;24pm pickup time, the driver didn;t get back to the building until 17:59, almost 30 minutes after air cut off time. now the shipper does not get the guarantee refund and the sort doesn't get gigged with the missed origin or left in building failure. such a sweet deal, i;m glad we came up with this exception code, all the managers are happy, their numbers are improving with the correct code on the scanner. we'll all ge getting new t=shirts with this deal.