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New Cover Driver: Have some questions
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<blockquote data-quote="John R" data-source="post: 3759250" data-attributes="member: 74505"><p>Recently began as a cover driver and have accumulated a few questions about certain situations that have popped up. I was told from a friend that they can't teach you every scenario and you'll have to learn from it when it happens so I am hoping to get a few answers from some more experienced guys here.</p><p></p><p>1. When delivering, it'll notify me of "NO DR" or "Claim w/ a date" and then it will say consignee delivery instructions that says it can be left by front door, or consignee signature exists, etc. Does this mean I am able to DR it to their front door?</p><p></p><p>2. I've only been on one other route since probation, so I haven't been exposed to many routes yet, but on the one route I did I got confused with what they expect me to do with scheduled pickups. Let's say I have 5 pickups, first two are around 2:30pm, then 4,5:30,6pm. I was originally told to get to pickups with 15 minutes of that time. What if I'm in the middle of delivering resi 2-3pm, do I have to break off route to go grab the pickup and come back? It was even more confusing later in the evening, because between 4-6, I have to be available to get those pickups and can't get much residential deliveries done if I have to keep going back and fourth breaking off the route. Sometimes the pickups are 10-15 minutes each way, by the time I get to the pickup I'll have to head to the next one so soon?</p><p></p><p>3. When am I allowed/supposed to use signed delivery notices? For example, a lot of people check the box themselves to leave the package if they sign the back, even though I didn't check it. I know for packages that the shipper requests a signature, I am not able to, correct?</p></blockquote><p></p>
[QUOTE="John R, post: 3759250, member: 74505"] Recently began as a cover driver and have accumulated a few questions about certain situations that have popped up. I was told from a friend that they can't teach you every scenario and you'll have to learn from it when it happens so I am hoping to get a few answers from some more experienced guys here. 1. When delivering, it'll notify me of "NO DR" or "Claim w/ a date" and then it will say consignee delivery instructions that says it can be left by front door, or consignee signature exists, etc. Does this mean I am able to DR it to their front door? 2. I've only been on one other route since probation, so I haven't been exposed to many routes yet, but on the one route I did I got confused with what they expect me to do with scheduled pickups. Let's say I have 5 pickups, first two are around 2:30pm, then 4,5:30,6pm. I was originally told to get to pickups with 15 minutes of that time. What if I'm in the middle of delivering resi 2-3pm, do I have to break off route to go grab the pickup and come back? It was even more confusing later in the evening, because between 4-6, I have to be available to get those pickups and can't get much residential deliveries done if I have to keep going back and fourth breaking off the route. Sometimes the pickups are 10-15 minutes each way, by the time I get to the pickup I'll have to head to the next one so soon? 3. When am I allowed/supposed to use signed delivery notices? For example, a lot of people check the box themselves to leave the package if they sign the back, even though I didn't check it. I know for packages that the shipper requests a signature, I am not able to, correct? [/QUOTE]
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