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New driver helper - not getting any calls from dispatch? Other issues..
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<blockquote data-quote="tadpole" data-source="post: 1470815" data-attributes="member: 53369"><p>Everything you mention sounds normal for ups, except for the broken seatbelt and bulkhead door. What do you mean your seatbelt wouldn't latch? Not at all? That sounds like a recipe for killing someone.</p><p></p><p>My guess: Bob was upset that he didn't get to go home after finishing a full day's worth of work. Instead, he had to stay out late, delivering in the dark, because Fred and his helper couldn't get it done (they had a failure of a day).</p><p>Bob probably blamed his poor performance on having a bad helper (who sounds like she talks quite a lot). So they decided not to use the 'bad' helper - just go on down the list to the next helper.</p><p></p><p>Either that, or when you complained to the dispatcher, they decided it wouldn't be smart to put you back with Fred and went to the next helper.</p><p></p><p>They don't have enough new diads because of all the extra holiday help, so they're forced to use the extra old ones.</p><p></p><p>They didn't have you use the diad because it is a hassle to manage 2 diads and it can be way faster and more efficient to do it the way they were doing it, depending on the route. </p><p></p><p>Having a helper is supposed to speed you up, not slow you down. With all the time I spent helping my helper with the diad, and having to go back whenever he would get stuck, I would have been much better off just working on my own.</p><p></p><p>I don't know if you will get more working days or not, but my advice would be keep calling in every day.</p><p>Do not hassle them with questions. Its they need you or they don't. Don't worry about why. And they won't know when they will need you until they need you.</p><p>If you get a chance to work again, just do what the driver tells you to do even if it contradicts what they told you in orientation. The driver knows better than the orientation people.</p><p>Don't, however, ever be unsafe or let yourself be put in an unsafe position.</p></blockquote><p></p>
[QUOTE="tadpole, post: 1470815, member: 53369"] Everything you mention sounds normal for ups, except for the broken seatbelt and bulkhead door. What do you mean your seatbelt wouldn't latch? Not at all? That sounds like a recipe for killing someone. My guess: Bob was upset that he didn't get to go home after finishing a full day's worth of work. Instead, he had to stay out late, delivering in the dark, because Fred and his helper couldn't get it done (they had a failure of a day). Bob probably blamed his poor performance on having a bad helper (who sounds like she talks quite a lot). So they decided not to use the 'bad' helper - just go on down the list to the next helper. Either that, or when you complained to the dispatcher, they decided it wouldn't be smart to put you back with Fred and went to the next helper. They don't have enough new diads because of all the extra holiday help, so they're forced to use the extra old ones. They didn't have you use the diad because it is a hassle to manage 2 diads and it can be way faster and more efficient to do it the way they were doing it, depending on the route. Having a helper is supposed to speed you up, not slow you down. With all the time I spent helping my helper with the diad, and having to go back whenever he would get stuck, I would have been much better off just working on my own. I don't know if you will get more working days or not, but my advice would be keep calling in every day. Do not hassle them with questions. Its they need you or they don't. Don't worry about why. And they won't know when they will need you until they need you. If you get a chance to work again, just do what the driver tells you to do even if it contradicts what they told you in orientation. The driver knows better than the orientation people. Don't, however, ever be unsafe or let yourself be put in an unsafe position. [/QUOTE]
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