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Life After Brown
New Lap Top computer
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<blockquote data-quote="moreluck" data-source="post: 1079524" data-attributes="member: 1246"><p>My significant other is looking around for an XPS12 Dell.</p><p></p><p>It's a pain in the arse run around to try to buy this laptop/tablet thingy.</p><p></p><p>He's the type of shopper that wants to see it, feel it and maybe play around before buying. (shut up ) Supposedly Staples or Office Depot or stores like that carry Dell, but not this particular product.</p><p></p><p>So he was online at the Dell site.......they listed Showcases where just Dell is sold also. Mostly listed as kiosks in malls. There were only 2 listed within 40 mi. of us.......Oceanside & Santa Ana . He called both of those telephone numbers.......no sense driving that far and having it be closed up......and they rang & rang and then just cut off.</p><p></p><p>So he contacted someone who works for Dell.......he said they no longer have kiosks in those 2 places. Their site does not reflect that info. So are they very good with computer crap if they don't even mind their page?</p><p></p><p>He went on chat and the guys (Dell wokers) on there were still referring him to these non-existant kiosks.</p><p></p><p>He told me on the side that he was talking with some guy with an Indian accent.</p><p></p><p>I told him if he's frustrated with the process of trying to buy Dell ask for someone in the U.S. to speak with.</p><p></p><p>There are none according to the Indian guy.</p><p></p><p>No sale for Dell.........and I figured I'd spread the word. If that's how you are treated when you just want to buy.....imagine the custome service?!!!</p></blockquote><p></p>
[QUOTE="moreluck, post: 1079524, member: 1246"] My significant other is looking around for an XPS12 Dell. It's a pain in the arse run around to try to buy this laptop/tablet thingy. He's the type of shopper that wants to see it, feel it and maybe play around before buying. (shut up ) Supposedly Staples or Office Depot or stores like that carry Dell, but not this particular product. So he was online at the Dell site.......they listed Showcases where just Dell is sold also. Mostly listed as kiosks in malls. There were only 2 listed within 40 mi. of us.......Oceanside & Santa Ana . He called both of those telephone numbers.......no sense driving that far and having it be closed up......and they rang & rang and then just cut off. So he contacted someone who works for Dell.......he said they no longer have kiosks in those 2 places. Their site does not reflect that info. So are they very good with computer crap if they don't even mind their page? He went on chat and the guys (Dell wokers) on there were still referring him to these non-existant kiosks. He told me on the side that he was talking with some guy with an Indian accent. I told him if he's frustrated with the process of trying to buy Dell ask for someone in the U.S. to speak with. There are none according to the Indian guy. No sale for Dell.........and I figured I'd spread the word. If that's how you are treated when you just want to buy.....imagine the custome service?!!! [/QUOTE]
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