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<blockquote data-quote="RustyPMcG" data-source="post: 776723" data-attributes="member: 30339"><p>A lot of store owners don't agree with me, but I love <em>most</em> drop-offs. I love Dish Network, RS and ARS packages, and the local businesses who form a steady stream late each afternoon bringing in packages that they didn't have ready in time for their regular pick-up. </p><p> </p><p>The drop-offs I'm not thilled with are very much in the minority: eBay sellers using either the eBay or PayPal shipping utility, and other people who are shipping just a few packages online. Yes, it takes only a few seconds to scan the package, and put it in my pile compared to a couple minutes to ship a package for someone, but minute by minute, I'll make about three times as much if I get them to ship with me instead of just dropping-off -- and more if I can get them to declare a higher value, or get them to allow me to more properly package their hiddeous package. </p><p> </p><p>The worst drop-offs are those who want ASDs or GSDs. They block space at the counter, elbowing-out paying customers, and very often want help filling out the form. Then when it's time to scan in the waybill, none of the information autofills, so it has to be entered by hand, and a typo in the shipper number can mean getting no credt for the drop-off after taking as much time with them as a paying customer would get. That's why about 70-80% of TUPSSs no longer carry any of the waybills. (That, and the number of times UPS charged-back fraudulent waybills to the store where the waybill came from.)</p><p> </p><p>So overall, drop-offs are great frosting on the cake, but without the cake, the numbers don't add-up. If you found an area where there would be a high enough volume of drop-offs to make the gross revenue look inviting, you'd also find that the area is densely developed enough that rents will be higher, and it's still not profitable to be just a manned drop box.</p><p> </p><p>There once was a time that a store could be nothing more than a "shipping store", and make money. All that other stuff that we do was just extra. Well, all those extras are now contributing more to the bottom line than ever before, and shipping is contributing less. If the trend continues, it won't be long until shipping is just a side-line. And that might not be the end of it. There's no way to make money as a manned dropbox. If that's all UPS wants, they need to buy-out the franchisees, and go to the FedEx model, and depend on company-owned stores that don't have to make a proft on their own as long as they are essential to profits made in other segments of the business.</p></blockquote><p></p>
[QUOTE="RustyPMcG, post: 776723, member: 30339"] A lot of store owners don't agree with me, but I love [I]most[/I] drop-offs. I love Dish Network, RS and ARS packages, and the local businesses who form a steady stream late each afternoon bringing in packages that they didn't have ready in time for their regular pick-up. The drop-offs I'm not thilled with are very much in the minority: eBay sellers using either the eBay or PayPal shipping utility, and other people who are shipping just a few packages online. Yes, it takes only a few seconds to scan the package, and put it in my pile compared to a couple minutes to ship a package for someone, but minute by minute, I'll make about three times as much if I get them to ship with me instead of just dropping-off -- and more if I can get them to declare a higher value, or get them to allow me to more properly package their hiddeous package. The worst drop-offs are those who want ASDs or GSDs. They block space at the counter, elbowing-out paying customers, and very often want help filling out the form. Then when it's time to scan in the waybill, none of the information autofills, so it has to be entered by hand, and a typo in the shipper number can mean getting no credt for the drop-off after taking as much time with them as a paying customer would get. That's why about 70-80% of TUPSSs no longer carry any of the waybills. (That, and the number of times UPS charged-back fraudulent waybills to the store where the waybill came from.) So overall, drop-offs are great frosting on the cake, but without the cake, the numbers don't add-up. If you found an area where there would be a high enough volume of drop-offs to make the gross revenue look inviting, you'd also find that the area is densely developed enough that rents will be higher, and it's still not profitable to be just a manned drop box. There once was a time that a store could be nothing more than a "shipping store", and make money. All that other stuff that we do was just extra. Well, all those extras are now contributing more to the bottom line than ever before, and shipping is contributing less. If the trend continues, it won't be long until shipping is just a side-line. And that might not be the end of it. There's no way to make money as a manned dropbox. If that's all UPS wants, they need to buy-out the franchisees, and go to the FedEx model, and depend on company-owned stores that don't have to make a proft on their own as long as they are essential to profits made in other segments of the business. [/QUOTE]
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