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No humanity allowed in the workplace!
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<blockquote data-quote="exupser87" data-source="post: 521656" data-attributes="member: 22163"><p>Red,</p><p> </p><p>I still gotta agree. I'll give you an example of the UPS production approach. I had a guy during Christmas that double shifted for me 2 years in a row. The guy was an animal. real bright, hard worker, excellent communicator, etc. Everything he did for me was great, with one exception. He went to the restroom a lot. </p><p> </p><p>Ups, used to use, and maybe still does, use this exact scenario as an example of a problem an hourly employee that needs to be dealt with. Not being a complete idiot, I realized that frequent trips to the bathroom was a behavior that was inconsistent with ALL of his other actions. I did not approach him about it. After I had known him a couple of weeks, he told me that he had recenty had a fight with intestinal cancer, and that half of his intestines had been removed. This guy was working 2 shifts at UPD with a colostomy bag that he had to check and empty frequently.</p><p> </p><p>The choice I had was to follow the company line, and "find out what his problem is" or cut him some slack. I have never been so glad in my life that I had more consideration for this guy than that. Now somebody can write back and say the company hired you to do things their way, etc., ect., but if you are a truly sorry human being, you will error on the inconsiderate side. These are exactly the kind of things that made me appreciate the union, when I was in management.</p></blockquote><p></p>
[QUOTE="exupser87, post: 521656, member: 22163"] Red, I still gotta agree. I'll give you an example of the UPS production approach. I had a guy during Christmas that double shifted for me 2 years in a row. The guy was an animal. real bright, hard worker, excellent communicator, etc. Everything he did for me was great, with one exception. He went to the restroom a lot. Ups, used to use, and maybe still does, use this exact scenario as an example of a problem an hourly employee that needs to be dealt with. Not being a complete idiot, I realized that frequent trips to the bathroom was a behavior that was inconsistent with ALL of his other actions. I did not approach him about it. After I had known him a couple of weeks, he told me that he had recenty had a fight with intestinal cancer, and that half of his intestines had been removed. This guy was working 2 shifts at UPD with a colostomy bag that he had to check and empty frequently. The choice I had was to follow the company line, and "find out what his problem is" or cut him some slack. I have never been so glad in my life that I had more consideration for this guy than that. Now somebody can write back and say the company hired you to do things their way, etc., ect., but if you are a truly sorry human being, you will error on the inconsiderate side. These are exactly the kind of things that made me appreciate the union, when I was in management. [/QUOTE]
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