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<blockquote data-quote="brownmonster" data-source="post: 475533" data-attributes="member: 298"><p>We're all in this together. I, the driver will turn in sales leads, run more stops per car because of less pieces, start later because we won't pay preloaders, etc. You, the management will cut areas making it even harder to serve the customers we have left, install failed technology turning routes upside down, give warning letters for late air after moving start time by 1/2 an hour, follow drivers around for observations, move SSI stops into other routes without a clue if it can be delivered in the promised time frame, etc. Managements job should be to provide the tools for us to serve the people that pay all of our wages. THE CUSTOMER! We have a rare opportunity to gain volume from struggling competitors but it needs to be done in the name of service and flexibility not by chasing the unrealistic numbers of some IE goon. Maybe after spying on the driver pop into some of their accounts and ask the customer "What can we do to help your driver better serve your needs?" Look to help the person below you instead of trying to impress the ones above. BM</p></blockquote><p></p>
[QUOTE="brownmonster, post: 475533, member: 298"] We're all in this together. I, the driver will turn in sales leads, run more stops per car because of less pieces, start later because we won't pay preloaders, etc. You, the management will cut areas making it even harder to serve the customers we have left, install failed technology turning routes upside down, give warning letters for late air after moving start time by 1/2 an hour, follow drivers around for observations, move SSI stops into other routes without a clue if it can be delivered in the promised time frame, etc. Managements job should be to provide the tools for us to serve the people that pay all of our wages. THE CUSTOMER! We have a rare opportunity to gain volume from struggling competitors but it needs to be done in the name of service and flexibility not by chasing the unrealistic numbers of some IE goon. Maybe after spying on the driver pop into some of their accounts and ask the customer "What can we do to help your driver better serve your needs?" Look to help the person below you instead of trying to impress the ones above. BM [/QUOTE]
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