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Brown Cafe UPS Forum
UPS Discussions
Notice an increase in On-Call Pickups?
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<blockquote data-quote="scratch" data-source="post: 386585" data-attributes="member: 1674"><p>I have lost about three one-shot customers because of this policy doing away with one time pickups. Some people do not like to print labels online or even use a computer at all. And a driver taking a stack of ASDs and SDPs ground labels out to fill out by hand are time killers too. I had one lady who used us for years get threatened by the UPS Collections because the fuel surcharges were left off the quote when she called the pickup in. And her son is a UPS Freight sales guy! She is so mad, she will never use us again.</p></blockquote><p></p>
[QUOTE="scratch, post: 386585, member: 1674"] I have lost about three one-shot customers because of this policy doing away with one time pickups. Some people do not like to print labels online or even use a computer at all. And a driver taking a stack of ASDs and SDPs ground labels out to fill out by hand are time killers too. I had one lady who used us for years get threatened by the UPS Collections because the fuel surcharges were left off the quote when she called the pickup in. And her son is a UPS Freight sales guy! She is so mad, she will never use us again. [/QUOTE]
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Notice an increase in On-Call Pickups?
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