Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
The Competition
FedEx Discussions
Notice on package
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="franknitty" data-source="post: 882713" data-attributes="member: 37004"><p>What i've done every now and then is, if i release a pkg the powerpad asks you to scan the doortag (or press go to bypass this step), instead of sticking the DT on the property, i'll place it on the package. that way if that package disappears from where i released it, when the customer calls to trace the package, certain CSAs at are station are looking to see if the driver left a DT when they released the pkg, the 2nd question out the CSAs mouth is, "Did you leave a DT when you released the package" ? At this point, this is where they start trying to lay blame on the courier, especially if the customer is on the phone "cursing" at the CSA ! Same crap with Pickup doortags ! What a load of crappy, crap, CRAP ! </p><p></p><p>This is just another attempt to blame the courier for EVERYTHING that goes on at our stations ! Management is never responsible for SHHH, dispatch is never responsible for SHHH, CSAs are never responsible for SHHH, but the courier gets the blame for everything that goes on, at least at our station ! </p><p></p><p>My station is known is Cutthroat Territory ! Its a big game, and if you don't figure out how to play the game ASAP, then you lose !</p></blockquote><p></p>
[QUOTE="franknitty, post: 882713, member: 37004"] What i've done every now and then is, if i release a pkg the powerpad asks you to scan the doortag (or press go to bypass this step), instead of sticking the DT on the property, i'll place it on the package. that way if that package disappears from where i released it, when the customer calls to trace the package, certain CSAs at are station are looking to see if the driver left a DT when they released the pkg, the 2nd question out the CSAs mouth is, "Did you leave a DT when you released the package" ? At this point, this is where they start trying to lay blame on the courier, especially if the customer is on the phone "cursing" at the CSA ! Same crap with Pickup doortags ! What a load of crappy, crap, CRAP ! This is just another attempt to blame the courier for EVERYTHING that goes on at our stations ! Management is never responsible for SHHH, dispatch is never responsible for SHHH, CSAs are never responsible for SHHH, but the courier gets the blame for everything that goes on, at least at our station ! My station is known is Cutthroat Territory ! Its a big game, and if you don't figure out how to play the game ASAP, then you lose ! [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
The Competition
FedEx Discussions
Notice on package
Top